Head of Sales Operations – Cannabinoid/Hemp Brands
The Pack Labs
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $130,000 - $150,000 per year
Job Level
Lead
About the role
- Own and enforce CRM (HubSpot) usage across the sales organization, including deal stages, activity logging, promotion tracking, forecasting accuracy, and data hygiene.
- Translate sales strategy, training, and initiatives into enforceable workflows, required fields, and operating cadences within HubSpot.
- Establish non-negotiable execution standards and escalate non-compliance when fundamentals are not followed.
- Own sales forecasting, pipeline health, and revenue predictability across accounts, reps, and regions.
- Build and maintain execution-focused dashboards that reflect reality (not vanity metrics).
- Conduct weekly pipeline audits and execution reviews with Sales Leadership.
- Surface risks early and recommend corrective action.
- Evaluate sales readiness before new programs, promotions, or initiatives launch.
- Define go / no-go criteria based on systems readiness, operational capacity, and execution risk.
- Pause, redesign, or kill initiatives that cannot be executed cleanly.
- Partner with Sales, Marketing, Operations, and Finance to ensure commercial plans are executable end-to-end.
- Align forecasting with inventory availability, margin targets, and cash flow realities.
- Ensure marketing programs and promotions are operationally supported by sales systems.
- Create and maintain sales playbooks, operating standards, and execution checklists.
- Ensure training translates into required behaviors and system usage.
- Prepare the organization for scale by hardening fundamentals before layering complexity.
Requirements
- 7+ years of experience in sales leadership roles with direct ownership of execution, including Sales Operations, Commercial Operations, Revenue Operations, or similar functions.
- Track record of building, repairing, and scaling sales execution in high-growth, operationally complex environments.
- Deep proficiency with HubSpot CRM, including hands-on implementation, workflow design, reporting, and enforcement.
- Strong understanding of B2B sales processes, forecasting, pipeline management, and promotion mechanics.
- Comfortable holding sales leadership and reps accountable to process and standards.
- Highly organized, detail-oriented, and biased toward action over analysis.
- Executive-level communication skills with the ability to push back when needed.
Benefits
- Competitive salary rage $200,000+
- Base salary: $130,000–$150,000 + On Target Earning
- Full Benefits: Medical, Dental, Vision, and 401(k)
- Generous vacation policy/ Paid Time Off
- Remote Work+ Flexible work environment ! - with travel to trade shows, key markets, and team on-sites
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales forecastingpipeline managementworkflow designreportingdata hygieneexecution standardssales readiness evaluationoperational capacity assessmentexecution risk managementsales playbook creation
Soft skills
organizational skillsdetail-orientedaction-orientedexecutive-level communicationaccountabilitycollaborationproblem-solvingrisk assessmenttraining effectivenessescalation management