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The Opportunity Alliance

Administrative Assistant

The Opportunity Alliance

Administrative Assistant supporting the Maine Crisis Line operations in a remote capacity with scheduling, organization, and data management responsibilities.

Posted 5/13/2026full-timeRemote • Maine • 🇺🇸 United StatesJuniorMid-Level💰 $27 - $30 per hourWebsite

About the role

Key responsibilities & impact
  • Coordinate shift postings, schedule updates, and coverage needs
  • Monitor staffing gaps, call-outs, and real-time scheduling needs
  • Maintain scheduling tools, trackers, and documentation
  • Communicate timely updates to staff and leadership
  • Conduct applicant pre-screen calls and coordinate interviews
  • Schedule onboarding activities, trainings, and shadow shifts
  • Track completion of hiring and training requirements
  • Manage calendars and coordinate meetings
  • Prepare agendas, take meeting minutes, and track follow-ups
  • Draft internal communications and support program initiatives
  • Maintain accurate records, shared documents, and program resources
  • Support data tracking and reporting needs
  • Ensure systems and materials are current and well-organized
  • Draft and distribute internal updates, reminders, and announcements
  • Support consistent and clear communication across the program

Requirements

What you’ll need
  • High school diploma with 2–3 years of administrative experience, or an associate degree with 1–2 years of experience.
  • Strong computer competency including Microsoft Office products and Excel.
  • Excellent organizational, communication, and prioritization skills.
  • Ability to work in a fast‑paced environment and manage multiple demands.
  • Commitment to respectful, inclusive, and trauma‑informed communication with clients and colleagues.
  • Must be able to successfully pass a criminal background, child protective service check & sex offender check.
  • Must not be on the state or federal suspension and disbarment list.

Benefits

Comp & perks
  • Generous paid time off accrual
  • 9 paid holidays per calendar year and up to 3 floating holidays per calendar year
  • Excellent medical benefits at very reasonable cost
  • Dental and Vision insurance options
  • Agency paid basic life insurance and STD & LTD disability insurances
  • 403(b) retirement with a generous agency match (all employees are eligible)
  • Tuition Reimbursement – offered once per year through an application process

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
administrative experiencescheduling toolsdata trackingreportinghiring requirementstraining requirementsmeeting minutesagenda preparationdocument management
Soft Skills
organizational skillscommunication skillsprioritization skillsability to manage multiple demandsrespectful communicationinclusive communicationtrauma-informed communication
Certifications
high school diplomaassociate degreecriminal background checkchild protective service checksex offender check