Client Relations Administrator – Contract
Broadridge
Research Administration Management Associate
The Ohio State University, Main Campus
contract
Posted on:
Location: 🇺🇸 United States
Visit company websiteSalary
💰 $51,500 - $67,250 per year
Job Level
JuniorMid-Level
Tech Stack
Assembly
About the role
- Prepares, processes, and analyzes training data using a variety of software and online applications for all live and asynchronous trainings for the Continuing Education team, which primarily consist of 988 trainings.
- Processes CE Broker submissions, including reporting accurate data to the licensing boards, i.e., the Counselor, Social Work and Marriage & Family Counseling Board and the Chemical Dependency Professionals Board, to ensure timely continuing education unit processing for participants to receive CEUs.
- Responsible for collecting and interpreting large amounts of data and distributing certificates of completion to training participants.
- Prepares reports using analyzed data.
- Tracks overarching trends and prepares larger reports for Continuing Education team.
- Develops standard operating procedures for all reporting processes.
- Moderating: Serves as the back-up moderator for live trainings as needed.
Requirements
- Bachelor's degree or equivalent experience
- 0 years of relevant experience required
- 0-2 years of relevant experience preferred
- Reporting and analytics experience on the 988 training grant
- Live training moderating or facilitating experience
