The Ohio State University, Main Campus

Insurance Verification Assistant

The Ohio State University, Main Campus

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Junior

About the role

  • ensure the coordination of the insurance verification and precertification process for all outpatient procedures, inpatient admissions, and other designated services for patients to The Ohio State University Health System
  • understand and verify benefits for Outpatient, Inpatient and Ambulatory Surgery Services
  • obtain prior authorizations
  • contact patients/families to ascertain additional demographic and insurance information essential to the authorization processes
  • inform patients of co-pays that will be due

Requirements

  • High School Diploma or GED
  • PC Knowledge and interpersonal, verbal, and written communication
  • Minimum 6 months experience in customer service or a healthcare environment
  • Associate degree and at least 1 year experience in a Patient Revenue role at OSUWMC (preferred)
  • Experience with medical terminology and payer requirements preferred
  • Experience with Windows, Excel, and intranet/internet navigation tools as well as system content
  • Demonstrated ability to work in multiple databases and software applications; experience using automated databases for management and reporting
  • Ability to work in self-directed manner while interacting with consumers, physicians and all medical center faculty and staff
  • Ability to communicate clearly with health care team
Benefits
  • comprehensive benefits packages, including medical, dental and vision insurance
  • tuition assistance for employees and their dependents
  • state or alternative retirement options with competitive employer contributions

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
insurance verificationprecertification processprior authorizationsmedical terminologypayer requirementscustomer servicepatient revenuedatabase managementreportingExcel
Soft skills
interpersonal communicationverbal communicationwritten communicationself-directedability to interact with consumersability to communicate with healthcare team
Certifications
High School DiplomaGEDAssociate degree