The OCD & Anxiety Center

Community Engagement Coordinator

The OCD & Anxiety Center

full-time

Posted on:

Location Type: Office

Location: Orem • Utah • United States

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About the role

  • Manage and grow the alumni program, maintaining consistent outreach and re-engagement strategies for former clients and their families
  • Host virtual support meetings multiple times per week, developing content and facilitation guides for each session
  • Develop and maintain an Alumni Portal in collaboration with the digital marketing team, serving as a living resource for former clients and families
  • Actively and sensitively encourage alumni return for treatment when clinically appropriate
  • Recruit, train, and manage a roster of alumni advocates across the country willing to share their stories publicly through social media, events, press, and organizational initiatives
  • Maintain one active ambassador per market, with clear communication and consistent support throughout their engagement
  • Partner with the Marketing Director to integrate advocate stories into broader campaigns and media outreach
  • Develop written and multimedia content for support meetings, the alumni portal, email communications, and social media in collaboration with the Marketing Specialist and Marketing Director
  • Gather and shape alumni stories for use in testimonials, press releases, and awareness campaigns, always ensuring informed consent and client dignity
  • Contribute to the organization's broader content calendar with alumni stories and engagement highlights
  • Track participation, engagement trends, and outcomes in structured reports shared regularly with the Marketing Director
  • Collaborate cross-functionally with Admissions, Clinical, and Marketing teams to align community engagement with organizational goals
  • Maintain accurate records of alumni participation, advocate assignments, and event outcomes
  • Adheres to all company policies and procedures

Requirements

  • 2+ years of experience in behavioral health, community outreach, social services, or patient engagement
  • Experience in or strong familiarity with OCD, anxiety disorders, or trauma-informed care
  • Demonstrated experience planning and executing community events
  • Strong organizational skills with the ability to manage multiple programs simultaneously
  • Availability for occasional evening work (2-3 evenings per week, scheduled in advance) and periodic weekend commitments
  • Bachelor's degree in psychology, social work, communications, public health, or a related field preferred
  • Proficient knowledge of computers, including Microsoft Word, Excel, and other software
  • Accurate and efficient electronic data entry
  • Must be punctual and maintain excellent attendance
  • Organized, detail-oriented, takes the initiative, and completes job responsibilities independently
  • Multitask, problem-solve, interpersonal skills, and strong written and verbal communication skills
  • Thrives in a changing work environment, including remote, in-person, and varied settings
  • Must be punctual and maintain excellent attendance
  • Organized, detail-oriented, takes the initiative, and completes job responsibilities independently
  • Multitask, problem-solve, interpersonal skills, and strong written and verbal communication skills
  • Thrives in a changing work environment, including inside, outside, and loud noise level
Benefits
  • Competitive base salary
  • Opportunity to earn quarterly bonuses
  • 401(k) with company match
  • Comprehensive Medical, Dental, and Vision - coverage starts day one
  • Health Savings Account (HSA) with company contribution
  • Mileage Reimbursement
  • Tuition reimbursement to support continued education
  • Company-paid employee life insurance
  • Voluntary supplemental benefits
  • Paid time off including: 15 days (120 hours) PTO 5 days (40 hours) sick time 9 company holidays (72 hours)
  • Paid specialized training and ongoing professional development to strengthen your skills, expand your experience, and support career growth
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data entrycommunity event planningcontent developmentmultimedia content creationreport trackingengagement trend analysisalumni program managementsocial media managementfacilitationclient engagement
Soft Skills
organizational skillsinterpersonal skillsproblem-solvingwritten communicationverbal communicationinitiativedetail-orientedmultitaskingadaptabilitypunctuality