The Nursing and Midwifery Council

Application Support Analyst

The Nursing and Midwifery Council

full-time

Posted on:

Location Type: Hybrid

Location: United Kingdom

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Salary

💰 £48,658 - £54,970 per year

About the role

  • Providing technical support for the NMC applications
  • Ensuring business-critical software applications run smoothly and efficiently for end users
  • Investigating and resolving applications related incidents and service requests
  • Providing technical support and expertise to projects and change initiatives
  • Supporting go-live and service transitions processes

Requirements

  • Highly level of skill in using system admin tool
  • Deep knowledge of ITIL process, problem and change management
  • The ability to problem solve and identify reoccurring issues and patterns, demonstrating strong troubleshooting skills
  • Excellent communication and interpersonal skills, with the ability of building and maintaining strong relationships across the business and with external stakeholders
Benefits
  • 30 days annual leave
  • Enhanced Pension Contributions via our attractive Pension Scheme – with a basic 8% employer contribution as standard which increases up to 14% with optional added Employee Contributions
  • Life Insurance – 4 x current salary
  • Hybrid working
  • Enhanced Maternity and Paternity Leave
  • 24 Hours Employee Assistance Programme
  • Cycle to Work Scheme
  • Perkbox membership
  • Subsidised restaurant in our Portland Place office
  • Season ticket loans
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical supporttroubleshootingincident managementservice request resolutionsystem administration
Soft Skills
problem solvingcommunicationinterpersonal skillsrelationship building