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The Newly Institute

Billing Coordinator

The Newly Institute

Billing Coordinator supporting The Newly Institute’s mental-health clinics through invoicing, reconciliation, and accounts receivable administration. Improving billing processes across Canadian clinic locations.

Posted 8/14/2026part-timeKelowna • 🇨🇦 CanadaJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in billing coordination, payment reconciliation, and electronic medical records management. Proficient in maintaining accurate billing records and collaborating with various stakeholders to resolve discrepancies and improve processes.

Highest-signal resume keywords
Billing CoordinationPayment ReconciliationElectronic Medical Records (EMR) ManagementMicrosoft Office Suite ProficiencyAccounts Receivable Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Billing ActivitiesInvoice PreparationBilling Information ReviewDocumentation MaintenanceError MonitoringDiscrepancy ResolutionData EntryReportingMonth-End Administrative TasksWorkflow Improvement
Soft Skills
CollaborationCommunicationProblem-SolvingAttention to DetailOrganizational Skills
Tools & Technologies
Electronic Medical Records (EMR) SystemsBilling Software
Certifications & Qualifications
Diploma in Business AdministrationCertificate in FinanceCertificate in AccountingCertificate in Health Administration
Industry Keywords
Healthcare AdministrationAccounts PayableAccounts ReceivableThird-Party Funder InvoicingBilling Processes

About the role

Key responsibilities & impact
  • Coordinate day-to-day billing activities across clinic locations
  • Prepare and submit invoices according to organizational procedures, funding requirements, and established billing processes
  • Review billing information for completeness and accuracy
  • Ensure delivered services are accurately reflected in billing submissions and processed within required timelines
  • Maintain billing records, documentation, and supporting information
  • Monitor submitted invoices for errors, rejections, or missing information
  • Follow up on outstanding invoices and billing questions
  • Support resolution of routine billing discrepancies
  • Assist with payment reconciliation by matching funder payments to submitted invoices
  • Update billing and payment statuses in the EMR
  • Collaborate with clinic administration, Finance, Operations, and funding partners
  • Escalate complex billing issues to the National Clinic Administration Lead
  • Assist with accounts payable and accounts receivable activities
  • Assist with month-end administrative tasks, documentation, and tracking reports
  • Support Finance with data entry, reporting, and administrative tasks
  • Resolve vendor and external-party inquiries
  • Support clinic managers and leaders with credit card expense reports
  • Identify workflow improvements and participate in process improvement initiatives
  • Support implementation of new billing requirements as contracts, funders, and locations are added

Requirements

What you’ll need
  • A diploma or certificate in Business Administration, Finance, Accounting, Health Administration, or a related field is preferred
  • One to three years of experience in billings, accounts receivable, healthcare administration, or a related administrative role is required
  • Experience with payment reconciliation and third-party funder invoicing is an asset
  • Experience working with electronic medical records or healthcare administration systems is preferred
  • Equivalencies of education may be considered
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) is required
  • Proficiency in Electronic Medical Records (EMR) systems is required
  • Employment reference checks, a clear police background check, and credit check are required as conditions of employment

Benefits

Comp & perks
  • Competitive salary
  • Four weeks of annual vacation (pro-rated)
  • Eight paid wellness days (pro-rated)
  • Comprehensive group benefits
  • Employer-paid health and dental premiums
  • Health & Wellness Spending Account
  • Professional development opportunities
  • Regular team and community engagement events
  • Welcoming, collaborative, and inclusive workplace