The N2 Company

Billing Administrator

The N2 Company

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $20 per hour

Job Level

Junior

About the role

  • Build strong relationships with Client Success Managers, Field Area Directors, sales teams, and advertising clients to support clear communication and smooth account resolution.
  • Respond promptly to emails, calls, and requests related to billing questions, payment issues, and account concerns.
  • Help clients resolve payment challenges, including declined cards or processing errors, while working to reduce past-due balances.
  • Monitor aging reports and proactively contact clients regarding outstanding invoices or overdue balances.
  • Collaborate with Accounting Field Support to resolve billing system issues and generate new or adjusted invoices when payment arrangements change.
  • Communicate account updates, payment plans, and outstanding balances with internal teams to ensure alignment and timely resolution.
  • Work with clients on early termination or buyout agreements and follow company collections procedures when accounts require closure.

Requirements

  • 1+ years of experience in accounting, commissions processing, billing, or administrative support.
  • Proficiency in Microsoft Office Suite and Google Workspace.
  • Adaptable in a fast-paced environment and comfortable with deadlines.
  • Excellent written and verbal communication skills via phone and email with a high level of professionalism.
  • Comfortable working with numbers, dollar amounts, and contract disputes.
  • Can use discretion when working with sensitive information.
Benefits
  • Full health care coverage for you and your family.
  • Complimentary basic dental coverage.
  • Access to a licensed nutritionist to support your health and wellness goals.
  • Employee Assistance Program (EAP) with complimentary mental health resources and additional support services.
  • 401(k) plan with a company match to help secure your financial future.
  • Financial planning services to guide you in achieving your financial goals.
  • $7,000 contribution toward the purchase of your first home through our First-Time Homebuyer Program.
  • Paid time off, including a paid, week-long Holiday Break each year.
  • Three-week paid sabbatical after four years of service.
  • Paternal leave, including twelve weeks of paid maternity leave and two weeks of paid paternity leave.
  • Monthly remote-work reimbursement to assist with home office and internet expenses.
  • Pet care insurance and discounts to help support your pets’ health and wellbeing.
  • The opportunity to make a difference through N2GIVES, our program dedicated to fighting human trafficking and supporting other impactful causes.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
accountingcommissions processingbillingadministrative support
Soft Skills
relationship buildingcommunicationadaptabilityprofessionalismdiscretion