
Digital Operations Manager
The N2 Company
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $55,000 - $60,000 per year
Job Level
Mid-LevelSenior
Tech Stack
CloudGo
About the role
- Execute and oversee the operational delivery of Hyport’s digital products, ensuring efficiency, accuracy, and scalability across production workflows.
- Collaborate with product and production teams to implement processes, templates, and automation that improve speed and consistency.
- Support client onboarding and campaign setup by coordinating launch tasks, configurations, and timelines across digital products.
- Review client content and deliverables to ensure alignment with Hyport’s brand standards, messaging, and quality expectations.
- Provide Tier 2 and Tier 3 support to Area Directors and internal teams for escalated questions or technical concerns.
- Track and report on operational performance, identifying areas where automation or optimization can improve the client and team experience.
- Partner with the Product Managers to ensure product updates, enhancements, and rollouts are operationally sound before launch.
- Participate in cross-functional meetings and special projects that enhance delivery, process efficiency, and product success.
Requirements
- 3+ years of experience in digital marketing, operations, or campaign management.
- Strong understanding of key digital channels and tools—including social media, display advertising, email marketing, websites, and Google Business Profiles.
- Exceptional organization and detail-oriented skills that thrives on building structure, improving processes, and maintaining accurate documentation.
- Clear and confident communicator who can collaborate across teams and turn operational goals into actionable plans.
- Flexible multitasking with the ability to balance multiple projects and priorities while ensuring quality and consistency.
- Comfortable using platforms such as Cloud Campaign, Go High Level, Google Business Profiles, and Monday.com (or similar tools).
Benefits
- Full health care coverage for you and your family.
- Complimentary basic dental coverage.
- Access to a licensed nutritionist to support your health and wellness goals.
- Employee Assistance Program (EAP) with complimentary mental health resources and additional support services.
- 401(k) plan with a company match to help secure your financial future.
- Financial planning services to guide you in achieving your financial goals.
- $7,000 contribution toward the purchase of your first home through our First-Time Homebuyer Program.
- Paid time off, including a paid, week-long Holiday Break each year.
- Three-week paid sabbatical after four years of service.
- Paternal leave, including twelve weeks of paid maternity leave and two weeks of paid paternity leave.
- Monthly remote-work reimbursement to assist with home office and internet expenses.
- Flexible remote work options to suit your needs and lifestyle.
- Pet care insurance and discounts to help support your pets’ health and well-being.
- The opportunity to make a difference through N2GIVES, our program dedicated to fighting human trafficking and supporting other impactful causes.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
digital marketingoperationscampaign managementprocess improvementautomationperformance trackingcontent reviewclient onboardingproject management
Soft skills
organizationdetail-orientedcommunicationcollaborationmultitaskingflexibilityproblem-solving