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The Muse

Senior Casualty Claim Analyst – Litigation

The Muse

Senior Casualty Claim Analyst specializing in litigation for PURE's member-owned insurer. Managing a caseload of litigated claims while providing exceptional service.

Posted 7/21/2026full-timeScottsdale • Arizona • 🇺🇸 United StatesSenior💰 $110,000 - $125,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates extensive experience in managing litigated claims, including Auto and General Liability, with a strong focus on negotiation, claim resolution, and strategic communication with stakeholders.

Highest-signal resume keywords
8+ Years Direct Casualty Experience5+ Years Handling Auto & General Liability FilesComplex First and Third Party Claims ManagementLitigated Files Arbitration and Mediation ExperienceBachelor's Degree Preferred

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Claim ResolutionLitigated Claims HandlingInvoice and Budget ReviewDrafting Reservation of Rights LettersNegotiation SkillsCoverage Position CommunicationJoint Strategy Agreement FormulationInvestigation of New Losses
Soft Skills
Professional CommunicationStrategic Thinking
Industry Keywords
Casualty InsuranceAuto LiabilityGeneral LiabilityBodily Injury ClaimsCoverage Claims

About the role

Key responsibilities & impact
  • Handle a target pending caseload of 125 – 150 litigated exposures
  • Manage incoming new loss volume, phone calls, emails, and system data in a timely manner
  • Evaluate and process transactions, including invoice and budget review
  • Draft Reservation of Rights (“RORs”) letters, and disclaimer letters
  • Communicate coverage positions to PURE Members and brokers in professional manner
  • Investigate new losses through outside vendor resources
  • Formulate a “Joint Strategy Agreement” (“JSA”) that documents your defense strategy
  • Own all aspects of negotiation and claim resolution

Requirements

What you’ll need
  • 8+ years of direct casualty experience
  • 5+ years of direct experience in handling both Auto & General Liability litigated files
  • Proven ability to handle complex first and third party Auto and GL bodily injury and coverage claims
  • Experience handling litigated files as well as files that involve arbitration and mediation
  • Bachelor’s degree is preferred

Benefits

Comp & perks
  • Exceptional service, hospitality and care
  • Professional development opportunities
  • Support in good times and bad
  • A community that cares