Grid Modernization Specialist, OMS Technical Lead

The Mosaic Company

Senior Technical Lead responsible for configuring and deploying OMS solutions in utility grid modernization. Working with various stakeholders to ensure successful OMS implementations across North America.

Posted 6/8/2026full-timeWashington • 🇺🇸 United StatesSenior💰 $125,000 - $205,000 per yearWebsite

Tech Stack

Tools & technologies

OracleSwitching

About the role

Key responsibilities & impact

Act as trusted advisor to utility distribution stakeholders on OMS capabilities, best practices, deployment strategies and industry standards
Translate business needs into detailed functional and technical requirements, including but not limited to outage lifecycle management, switching workflows, crew management, customer data management, and customer communication
Develop use cases, user stories, and process flows to support system design and validation
Ensure end-to-end traceability between business requirements, system configuration, and testing scenarios
Drive end-to-end OMS design workshops, enabling informed decision-making and alignment across business, operations, vendors, and IT stakeholders
Ensure alignment of OMS solution with other enterprise systems , including but not limited to ADMS, GIS, SCADA, AMI, IVR, and mobile workforce management systems
Support OMS deployments for greenfield and brownfield ADMS implementations, including migrations from legacy OMS platforms
Lead the configuration and deployment of OMS modules within ADMS platforms , including but not limited to outage visibility and classification , trouble call aggregation logic, outage prediction algorithms , ETR rules, and OMS alarms and events
Lead the configuration and deployment of Switching Management module within ADMS platforms , including but not limited to classification and visibility of planned work, switching plans, safety documents, tagging workflows, and planned outage management
Establish OMS configuration governance processes to ensure long-term system reliability
Develop comprehensive test cases , scenarios, and success criteria aligned with business requirements and operational workflows
Develop and execute end-to-end test scenarios for OMS functionality prior to system go-live
Support validation of integrations with other enterprise systems, including but not limited to ADMS, GIS, SCADA, AMI, IVR, and mobile workforce management systems
Ensure root cause analysis is performed and fixes are properly validated
Facilitate testing sessions with Control Room operators , dispatchers, field operations and other business users, ensuring system usability and operational readiness
Support performance testing under high-activity scenarios, blackout conditions, and blue-sky day scenarios
Assess existing outage management processes, tools, and operational workflows across control room, field crews, and customer operations
Support development of outage management business processes and operational change management
Support defining OMS workflows in utility, including but not limited to, outage detection, prediction, crew dispatch, switching, storm management, mutual aid coordination, and regulatory outage reporting
Support developing standard operating procedures for control room operators, dispatchers, engineers, field operations, customer communications, and other business users of OMS system
Support training of utility control room operators, dispatchers, and field crews on OMS functionality and workflows
Maintain current knowledge of: OMS/ADMS functionality, releases, and roadmaps
Provide thought leadership within the Grid Modernization practice related to outage management, storm response, and restoration optimization

Requirements

What you’ll need

7+ years experience in utility outage management, OMS implementation, or distribution operations
Direct experience with OMS/ADMS platforms (e.g., Schneider Electric, GE, Oracle, CGI, OSI, ABB)
Direct experience with OMS integration to AMI/smart meters, IVR, mobile workforce, and GIS
Experience with OMS system testing, user acceptance testing, and go-live support
Familiarity with IEEE 1366, utility reliability metrics (SAIDI, SAIFI, CAIDI), and regulatory outage reporting
Experience leading OMS deployments, platform migrations, or major system upgrades strongly preferred
Ability to manage complex system configurations and resolve cross-system integration issues
Ability to explain complex OMS concepts to control room operators, engineering, and executive stakeholders
Comfortable working in deadline-driven, high-visibility project environments

Benefits

Comp & perks

health and wellness benefits
Flexible Time Off program
paid holidays
discretionary 401(k) match
participation in the Employee Stock Ownership Plan (ESOP)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

OMS implementationADMS platformssystem testinguser acceptance testinggo-live supportoutage lifecycle managementswitching workflowscustomer data managementoutage prediction algorithmstrouble call aggregation logic

Soft Skills

trusted advisorcommunicationleadershipproblem-solvingfacilitationstakeholder managementtrainingcollaborationdecision-makingorganizational skills