Grid Operations Specialist

The Mosaic Company

Grid Operations Engineer supporting Mosaic’s Grid Operations practice. Combining engineering expertise with effective training content and technical documentation.

Posted 4/26/2026full-timeNationwide • 🇺🇸 United StatesMid-LevelSenior💰 $140,000 - $170,000 per yearWebsite

Tech Stack

Tools & technologies

Switching

About the role

Key responsibilities & impact

Develop, organize, and maintain training content for utility control room operators and support staff, translating engineering concepts into practical, operationally relevant curricula.
Lead and facilitate training classes, workshops, and knowledge-transfer sessions at client sites, demonstrating strong presentation and classroom facilitation skills.
Collaborate with subject matter experts (SMEs) and client stakeholders to identify training gaps and develop targeted learning objectives.
Create training materials including instructor guides, participant workbooks, job aids, simulations, and assessment instruments.
Evaluate training effectiveness and iterate on content based on participant feedback and operational outcomes.
Provide technical consulting in areas such as SCADA/EMS/DMS/ADMS operations, grid reliability, and distribution or transmission operations engineering.
Support grid operations technology implementations by contributing engineering analysis, requirements development, and process documentation.
Assess current operational roles, tasks, processes, and procedures; develop recommendations for improvement aligned with industry best practices.
Translate technical system configurations and operational procedures into clear, accessible documentation for diverse audiences.
Assist with business process analysis, process mapping, and workflow optimization for grid operations functions.
Serve as a trusted technical resource to utility clients, building credibility through engineering depth and practical problem-solving.
Partner with client stakeholders to evaluate and prioritize operational and training challenges.
Provide relevant, accurate, and concise deliverables aligned with project and business objectives.
Recommend and support delivery of client solutions including communication plans and presentations.
Support Mosaic’s Grid Operations and Grid Modernization teams with cross-practice knowledge sharing and lessons learned.
Contribute to development of reusable content artifacts, templates, and internal process improvements.
Assist with business development activities including scoping, estimating, and proposal development.
Adhere to project parameters including scope, assumptions, and project plans to achieve exceptional client results.

Requirements

What you’ll need

Utility industry experience in any engineering, operations support, or technical role (does not need to be direct control room operator experience).
Familiarity with SCADA, EMS, DMS, ADMS, or similar grid operations technology platforms.
Engineering mindset – strong analytical and systems-thinking skills with the ability to break down complex technical concepts.
Strong communication and presentation skills – able to stand up and confidently lead a training class or client workshop.
Proficiency with standard business tools (MS Office suite, Visio or equivalent diagramming tools).
A self-starter who thrives in a dynamic, client-facing consulting environment with changing priorities.
Willingness to travel to client sites as project needs require.
Bachelor’s degree in Power Systems Engineering, Electrical Engineering, or a related technical discipline (preferred).
Experience developing or delivering technical training content (preferred).
Background in one or more of the following utility roles: Planning Engineer, Distribution Operations Engineer, Distribution Engineer, Operations Engineer, SCADA Engineer, Reliability Engineer, or similar (preferred).
Familiarity with grid operations processes including switching, outage management, load management, and system restoration (preferred).

Benefits

Comp & perks

health and wellness benefits
a Flexible Time Off program
paid holidays
a discretionary 401(k) match
for US based employees, participation in the Employee Stock Ownership Plan (ESOP)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SCADAEMSDMSADMSengineering analysisrequirements developmentprocess documentationbusiness process analysisprocess mappingworkflow optimization

Soft Skills

presentation skillsclassroom facilitation skillsanalytical skillssystems-thinking skillscommunication skillsproblem-solvingself-starterclient-facingadaptabilitycollaboration