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Claims Support Specialist
The Mortgage Talent NetworkClaims Support Specialist managing agency claims, vendor audits, and team escalations. Working independently in a leading nationwide mortgage servicer with remote capabilities.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing agency claims, ensuring data integrity, and conducting audits within the mortgage insurance and default servicing sectors. Proven ability to lead teams, resolve escalations, and maintain confidentiality in a deadline-driven environment.
Highest-signal resume keywords
Default Servicing ExperienceMortgage Insurance Claims KnowledgeLPS-MSP ExperienceLeadership ExperienceClaims/Foreclosure Process Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
IndependentDeadline-DrivenConfidentiality
Industry Keywords
Agency Claims ManagementProcess-Control AuditsVendor AuditsData IntegrityException-Report Reviews
About the role
Key responsibilities & impact- File and manage agency claims on acquired or sold properties
- Run monthly process-control and vendor audits and flag trends to leadership
- Resolve team escalations and help train new and current staff
- Keep data integrity sharp through exception-report reviews
Requirements
What you’ll need- 5+ years in default servicing, mortgage insurance claims, or a legal setting
- LPS-MSP experience and strong claims/foreclosure process knowledge
- Independent, deadline-driven, and airtight with confidentiality
- 1+ years of leadership experience a plus
Benefits
Comp & perks- Medical/dental/vision
- 401(k) match
- Tuition reimbursement