Encompass LOS Administrator

The Mortgage Talent Network

Encompass LOS Administrator managing configurations and system improvements for a multi-state residential mortgage company. Requires strong communication with executive leadership and direct experience with Encompass.

Posted 4/25/2026full-timeRemote • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Design and build workflows, business rules, input forms, fee templates, and custom fields that support loan operations
Evaluate and implement system improvements as the business evolves
Manage integrations with third-party services within Encompass
Document configurations, changes, and system standards
Resolve Encompass system issues escalated from the help desk
Manage user roles and permissions
Train and support staff on system changes and new functionality
Partner with operations and compliance to keep configurations current with regulatory requirements

Requirements

What you’ll need

Proven hands-on Encompass configuration experience — you've built the rules and workflows yourself
Experience at a direct residential mortgage lender — you understand how the system supports an actual loan cycle
Comfortable as a sole administrator — you don't need a team around you to get things done
Strong communicator who can work directly with executive leadership
Preferred Experience with Encompass Business Rules, Custom Forms, input form configuration, and fee management
Familiarity with Encompass integrations and third-party service ordering
3+ years of Encompass Administrator experience (Required)
3+ years of Mortgage Industry experience (Required)
Experience with Optimal Blue, Mavent, Doc Magic, Customer Connect, and/or TPO Connect (Preferred)

Benefits

Comp & perks

100% Virtual/Remote Work

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Encompass configurationworkflow designbusiness rulesinput form configurationfee managementsystem improvementsuser roles managementsystem documentationtroubleshootingthird-party service integration

Soft Skills

strong communicationindependencetrainingsupportcollaborationproblem-solvingadaptabilityattention to detailleadershipcustomer service