Senior Encompass Administrator

The Mortgage Talent Network

. Administer, configure, and maintain ICE Mortgage Technology's Encompass LOS including business rules, input forms, loan templates, personas, and custom fields .

Posted 4/21/2026full-timeRemote • Arizona • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Administer, configure, and maintain ICE Mortgage Technology's Encompass LOS including business rules, input forms, loan templates, personas, and custom fields
Design and manage automated workflows, milestones, and triggers to optimize the loan origination process
Serve as the internal subject matter expert and primary point of contact for all Encompass-related issues, enhancements, and integrations
Partner with Operations, Compliance, Secondary Marketing, and IT to translate business requirements into system solutions
Manage user access, roles, and security settings across the platform
Oversee third-party integrations including AUS, credit, title, appraisal, and pricing engines
Develop and maintain reporting, dashboards, and data integrity protocols
Lead Encompass upgrades, patches, and testing cycles with minimal disruption to production
Train and support end users including LOs, processors, underwriters, and closers
Maintain documentation for all system configurations and change management

Requirements

What you’ll need

Minimum 3 years of hands-on Encompass administration experience in a retail residential mortgage environment
Deep knowledge of Encompass configuration including SDK, business rules, loan templates, and custom reporting
Strong understanding of the end-to-end mortgage origination process (conventional, FHA, VA, USDA)
Experience with URLA, HMDA, TRID, and regulatory compliance requirements within Encompass
Proficiency with Encompass reporting and data analytics
Experience managing integrations with third-party vendors and APIs
ICE Mortgage Technology (Encompass) certification preferred
Excellent communication skills with ability to work across technical and non-technical teams
Strong problem-solving skills and ability to manage multiple priorities in a fast-paced environment

Benefits

Comp & perks

Health insurance
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Encompass administrationEncompass configurationSDKbusiness rulesloan templatescustom reportingdata analyticsthird-party integrationsAPIsreporting

Soft Skills

communication skillsproblem-solving skillsability to manage multiple priorities

Certifications

ICE Mortgage Technology (Encompass) certification