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The Mortgage Office

Human Resources Director

The Mortgage Office

HR Director at The Mortgage Office driving HR strategy and employee engagement in a collaborative environment. Overseeing compliance, operations, and people development for a leading loan management platform.

Posted 7/31/2026full-timeHuntington Beach • California • 🇺🇸 United StatesLead💰 $160,000 - $180,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive HR expertise with a focus on California employment law, employee relations, and change management. Proven ability to design training programs, drive employee engagement, and manage core HR operations effectively.

Highest-signal resume keywords
California Employment Law ExpertiseEmployee Relations ManagementHRIS Administration (Rippling)Training Program DesignChange Management Leadership

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
HR Operations ManagementOnboarding/OffboardingBenefits AdministrationLeave ManagementCompensation ManagementData Analysis and ReportingPerformance Management CoachingInvestigative SkillsCompliance ManagementHR Metrics Utilization
Soft Skills
Interpersonal SkillsCoaching MindsetEmpathyApproachabilityTrustworthiness
Tools & Technologies
Rippling
Industry Keywords
Employee EngagementInclusive Workplace CultureHR Strategy AlignmentGrievance InvestigationFederal Employment Laws

About the role

Key responsibilities & impact
  • Partner with leadership to align HR strategy with company goals
  • Design and deliver training programs that build manager capability and employee skills
  • Lead change management efforts and internal HR communications
  • Drive employee engagement initiatives and foster a positive, inclusive workplace culture
  • Coach managers on performance management, corrective action, and documentation best practices
  • Lead investigations into complaints, grievances, and disciplinary matters with impartiality and care
  • Own core HR operations: onboarding/offboarding, benefits, leave management, compensation, and HRIS administration
  • Administer and optimize Rippling (HRIS + ATS) — workflows, reporting, data integrity, and recruitment pipeline management
  • Use HR data and metrics to surface trends and deliver actionable insights to leadership
  • Ensure compliance with federal, California, and local employment laws

Requirements

What you’ll need
  • 7+ years of progressive HR experience
  • 2–3+ years at the Manager or Director level
  • Deep knowledge of California employment law — wage & hour, FEHA, CFRA/FMLA, WARN (non-negotiable)
  • Proven experience managing employee relations investigations and complex HR matters
  • Experience managing a team of HR direct reports
  • Strong business acumen
  • Exceptional interpersonal skills — approachable, empathetic, and trusted across all levels
  • A coaching mindset: someone who shares knowledge generously and invests in the growth of others
  • Bachelor's degree in HR, Business Administration, or related field

Benefits

Comp & perks
  • Comprehensive health coverage (medical, dental, vision)
  • 401(k) matching
  • Wellness programs
  • Professional development
  • Employee recognition programs
  • Team building & on-site amenities