Product Designer

The Mortgage Office

Product Designer at The Mortgage Office contributing to AI-native lending tools. Conducting user research and prototyping high-quality interfaces in a fast-paced environment.

Posted 7/31/2026full-timeHuntington Beach • California • 🇺🇸 United StatesMid-LevelSenior💰 $75,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in user research and design, with a strong ability to translate insights into actionable product strategies. Proficient in prototyping and collaborating with cross-functional teams to deliver high-quality user interfaces that align with business objectives.

Highest-signal resume keywords

User ResearchFigmaPrototyping in CodeProduct AnalyticsStrong Written Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

User InterviewsUsability SessionsTask-Flow AnalysisBehavioral Insight SynthesisPrototyping in CodeHTML/CSSReactPendoPostHogMixpanel

Soft Skills

CollaborationCommunicationProblem FramingAdaptability

Tools & Technologies

FigmaPendoPostHogMixpanelAmplitudeClaude CodeCursor

Industry Keywords

User ExperienceProduct DesignFeature RolloutsStakeholder AlignmentCompetitive Analysis

Tech Stack

Tools & technologies

React

About the role

Key responsibilities & impact

Conduct user interviews, usability sessions, and contextual observation to understand how servicers actually work, asking behavioral questions and controlling for bias, not just collecting opinions.
Evaluate features and user flows through product analytics (Pendo, PostHog, etc.), using task-flow analysis, error rates, and click velocity to find what to fix and validate that shipped work improved outcomes.
Run competitive analysis and gather community feedback to inform what we build next.
Translate research findings into clear problem definitions and opportunity areas.
Partner with engineers, stakeholders, and customers to shape product vision and roadmaps, not just execute on them.
Design polished, trustworthy interfaces that feel premium.
Rapidly prototype ideas in code (using AI) or other methods to pressure-test concepts and build alignment fast.
Ensure designs and prototypes are complete and well-documented, accounting for edge cases, error states, and responsiveness.

Requirements

What you’ll need

3+ years (or equivalent experience) as a Professional Designer and/or User Researcher
Demonstrated depth in user research: interviews, usability sessions, synthesizing qualitative data, and turning behavioral insight into design direction
Portfolio showing end-to-end product work: problem framing, research, and iteration, not just polished mocks
Fluency in Figma and the ability to take a framed problem to production-ready UI
Experience working directly with engineers in a fast-moving environment
Comfort operating in ambiguity and scoping work with incomplete information
Strong written communication for specs, tickets, async collaboration, and stakeholder alignment
Familiarity with analytics tools (Pendo, PostHog, Mixpanel, Amplitude, etc.) and using data to drive decisions
Ability to tie design decisions to business goals, saving cost or generating revenue
Understanding of business, resource, and technical constraints when planning feature rollouts
Ability to prototype in code (Claude Code, React, HTML/CSS, Cursor, etc.)

Benefits

Comp & perks

Competitive compensation (Base: $75,000 - $85,000) + Bonus
Comprehensive health coverage (medical, dental, vision)
401(k) matching
Wellness programs
Professional development
Employee recognition programs
Team building & on-site amenities