Power Platform Automation Engineer

The Mortgage Law Firm

Power Platform Automation Engineer at The Mortgage Law Firm modernizing automation with Microsoft technologies. Delivering production-critical automations in a document-intensive environment.

Posted 5/12/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

AzureCloudRPASQL

About the role

Key responsibilities & impact

Modernize the automation portfolio by delivering new and enhanced workflows using Microsoft Power Platform (Power Automate Cloud, Power Automate Desktop where needed) and supported Azure services as appropriate
Partner with business stakeholders to understand processes and identify migration priorities
Assess existing automation use cases end-to-end (triggers, dependencies, data sources, credentials, SLAs) and translate them into Power Platform solution designs that improve reliability, observability, and maintainability
Partner with cross-functional teams (operations, IT, development, security, business owners) to validate requirements, define acceptance criteria, and ensure automations meet business and compliance needs
Establish and maintain delivery standards for automation artifacts, including solution packaging, environment strategy (Dev/Test/Prod), release approvals, and documentation
Implement version control for all automation artifacts using Git with proper branching strategies
Participate in the peer review process to ensure changes meet standards prior to release
Develop RPA workflows using Power Automate Desktop (attended) and Power Automate Cloud flows (unattended), applying structured logic, error handling, and reusable components
Implement workflow logic using expressions and data transformations (Power Fx, JSON parsing, string/date manipulation, validation rules)
Build and maintain API-based integrations using HTTP/REST actions (OAuth/API keys where applicable), including robust handling of timeouts, throttling, and error responses
Create supporting scripts/utilities as needed (e.g., PowerShell) to enable unattended execution and handle file/system tasks related to automation
Manage solution dependencies, connection references, and environment variables across deployments
Implement a repeatable deployment process for Power Platform solutions (Dev/Test/Prod promotion, release checklist, smoke tests, rollback steps), using available tools (Power Platform pipelines and/or Azure DevOps as appropriate)
Implement a phased rollout approach for new Microsoft-based workflows, including parallel validation, controlled cutovers, and post-release stabilization as required
Architect solutions for high-frequency unattended work (every 30 minutes, hourly, daily) with automatic recovery and retry logic
Implement document processing automation with OCR capabilities for extraction from PDFs, scanned images, and forms
Integrate with Microsoft 365 (SharePoint, Teams, Outlook, Excel), Azure services, SQL databases, and third-party APIs
Provision, configure, and maintain the automation execution environment (Windows automation host/VM including PAD prerequisites, browser versions, automation dependencies, and scheduled task health; IT Support owns OS patching, network, and firewall changes)
Manage service accounts/permissions required for unattended runs in coordination with IT/security; maintain connection references and credential rotation procedures
Ensure proper handling of secrets, API keys, and connection credentials — never hardcoded, always vaulted
Ensure sensitive data is handled using platform-native security controls and organizational standards
Stabilize and operationalize existing automations (runbooks, alerts, failure triage) while delivering new Power Automate workflows
Implement monitoring and alerting using Power Automate run history + Teams/email; integrate with existing monitoring when available
Configure proactive alerts for failures, performance degradation, and anomalies with appropriate escalation paths
Maintain operations runbooks for incident response, troubleshooting procedures, and known issue workarounds
Provide production support and continuous improvements for business-critical automations, including failure triage, stakeholder communication, and coordination of escalations with IT/security/vendors as needed; provide support during business hours and coordinate after-hours response for critical workflows per IT policy
Conduct root cause analysis (RCA) for production incidents and implement preventive measures
Ensure adequate logging/audit trails to support troubleshooting and compliance requirements
Maintain audit logs for automation activities as supported by the platform and organizational policy
Build exception handling with intelligent retry logic, exponential backoff, and clear escalation/disable rules for repeatedly failing runs
Analyze automation metrics to identify optimization opportunities and capacity planning needs
Implement continuous improvement cycles based on operational data and user feedback
Create comprehensive technical documentation: solution architecture, process design documents, deployment guides, and operational runbooks
Provide training and support to end users on migrated automation processes
Participate in architecture reviews and knowledge sharing sessions with the broader IT team.

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field (or equivalent work experience)
3+ years of hands-on experience building and supporting production automation/RPA solutions, including both attended and unattended workflows
Hands-on experience with Microsoft Power Automate (Cloud) and Power Automate Desktop
Experience integrating automations with Microsoft 365 (e.g., Outlook, SharePoint, Teams, Excel) and at least one backend integration: SQL or Dataverse, and/or REST APIs
Experience implementing document processing/OCR workflows (AI Builder, Azure AI Document Intelligence, or similar)
Experience operating automations in production using runbooks, monitoring/alerts, and incident response practices
Familiarity with Git (branching, pull requests)
Configure/maintain a Windows automation host/VM in Azure used for unattended runs (automation runtime prerequisites, scheduled task health, run reliability; IT Support handles OS patching, network, and firewall)
US-based and authorized to work in the United States
Ability to provide after-hours support for critical production issues on an as-needed basis, per IT policy
Strong communication and collaboration skills.

Benefits

Comp & perks

Health insurance
Paid time off
Remote work options

ATS Keywords

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Hard Skills & Tools

Microsoft Power PlatformPower Automate CloudPower Automate DesktopRPA solutionsdocument processingOCRAPI integrationsPower FxJSON parsingPowerShell

Soft Skills

communicationcollaborationproblem-solvingincident responseroot cause analysisstakeholder communicationtrainingknowledge sharing

Certifications

Bachelor’s degree in Computer ScienceBachelor’s degree in Information SystemsBachelor’s degree in Engineering