The Mortgage Law Firm

Billing Specialist

• Learn and apply client‑specific deadline requirements, including proper documentation standards, prerequisites, and the use of specialized technology platforms.
• Maintain accurate updates in the case management system, documenting efforts, status changes, and any impediments affecting billing workflows.
• Stay informed on industry practices and ongoing updates issued by the firm and its clients.
• Generate and submit invoices using both automated tools and manual processes as required.
• Provide clients with projected fees and costs in accordance with state, business line, client, and investor guidelines.
• Submit fee requests in alignment with internal matrix mapping and firm standards.
• Manage collection efforts for invoice‑specific issues and resolutions.
• Conduct research or collaborate with management and cross‑functional teams to address gaps impacting billing processes.
• Coordinate with internal and external partners to ensure smooth and efficient billing operations.
• Perform additional duties and support tasks as assigned.

Paralegal

• Preparation of motions, judgments and stipulations, objections, complaints, notices and orders.
• Researches and retrieves relevant documents from various client databases.
• Updates appropriate information in various client databases.
• E-files documents with various courts.
• Calendaring.
• Sets up court hearings and meetings.
• Tracks and prioritizes inventory of cases, impediments for resolution, and escalates the need for resolution on new exceptions or other non-routine matters.
• Performs other related duties as assigned by management.