Billing Specialist
The Mortgage Law Firm
full-time
Posted on:
Location Type: Remote
Location: Texas • United States
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About the role
- Learn and apply client‑specific deadline requirements, including proper documentation standards, prerequisites, and the use of specialized technology platforms.
- Maintain accurate updates in the case management system, documenting efforts, status changes, and any impediments affecting billing workflows.
- Stay informed on industry practices and ongoing updates issued by the firm and its clients.
- Generate and submit invoices using both automated tools and manual processes as required.
- Provide clients with projected fees and costs in accordance with state, business line, client, and investor guidelines.
- Submit fee requests in alignment with internal matrix mapping and firm standards.
- Manage collection efforts for invoice‑specific issues and resolutions.
- Conduct research or collaborate with management and cross‑functional teams to address gaps impacting billing processes.
- Coordinate with internal and external partners to ensure smooth and efficient billing operations.
- Perform additional duties and support tasks as assigned.
Requirements
- High school diploma or equivalent (GED) required.
- Proficiency with technology tools and software applications; preferred skills include Microsoft Office (Outlook, Access, SharePoint), Adobe, and accounting software platforms.
- Excellent verbal and written communication skills, with the ability to clearly convey complex billing information.
- Strong adaptability and comfort adjusting to real‑time changes in workflows or requirements.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
billing workflowscase management systeminvoice generationdocumentation standardsresearchcollection management
Soft Skills
verbal communicationwritten communicationadaptabilitycollaboration
Certifications
high school diplomaGED