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The Missing Link

Project Coordinator – Cyber Security PMO

The Missing Link

. Manage the Security Projects inbox and register new projects in our CRM .

Posted 4/22/2026full-timeNorth Sydney • 🇦🇺 AustraliaJuniorWebsite

About the role

Key responsibilities & impact
  • Manage the Security Projects inbox and register new projects in our CRM
  • Coordinate the end‑to‑end delivery of assigned projects
  • Assign and coordinate internal engineers, consultants and contractors
  • Prepare project plans and facilitate project kick‑off and internal review meetings
  • Track milestones, timelines and budgets using ConnectWise
  • Maintain clear, regular communication with clients and stakeholders
  • Run client status meetings, capture actions and follow up outcomes
  • Review and quality‑check reports and project documentation before release
  • Escalate incidents or risks to the Principal Project Coordinator as required
  • Coordinate resourcing schedules to ensure efficient delivery
  • Maintain strong working relationships with vendors and clients
  • Hold internal project update meetings and track progress
  • Ensure all in‑scope deliverables are completed to standard
  • Update and track weekly project billings
  • Ensure invoices are raised accurately and on time
  • Assist clients with billing queries
  • Maintain accurate and up‑to‑date client information
  • Maintain staff biographies and certification records
  • Assist with project and ticket setup in ConnectWise
  • Support day‑to‑day administration for the Security PMO team
  • Stay informed on company products and services
  • Manage time effectively with minimal supervision

Requirements

What you’ll need
  • Tertiary qualification or equivalent experience
  • 1+ year experience in the IT industry (Project Coordination experience preferred)
  • Strong Microsoft Word (Advanced) and Excel (Intermediate) skills
  • Experience with Microsoft Project and ConnectWise
  • At least one recognised project management certification
  • Additional technical certifications highly regarded

Benefits

Comp & perks
  • Supportive, collaborative and respectful environment
  • Opportunity to work with an experienced team of Service Experience Engineers
  • Potential for future career opportunities within our company
  • Great environment with regular staff events
  • Free breakfast, soft drinks/juices and monthly lunches
  • Company culture that fosters learning and development through training and mentoring programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
project coordinationproject managementbudget trackingmilestone trackingreport quality-checkingbilling managementtime management
Soft Skills
communicationrelationship managementorganizational skillsproblem-solvingteam coordination
Certifications
project management certificationtechnical certifications