Project Coordinator – Cyber Security PMO

The Missing Link

Project Coordinator managing security projects at The Missing Link, ensuring client satisfaction and project deliverables. Coordinating teams and maintaining timelines for project success in the IT field.

Posted 4/22/2026full-timeNorth Sydney • 🇦🇺 AustraliaJuniorWebsite

About the role

Key responsibilities & impact

Manage the Security Projects inbox and register new projects in our CRM
Coordinate the end‑to‑end delivery of assigned projects
Assign and coordinate internal engineers, consultants and contractors
Prepare project plans and facilitate project kick‑off and internal review meetings
Track milestones, timelines and budgets using ConnectWise
Maintain clear, regular communication with clients and stakeholders
Run client status meetings, capture actions and follow up outcomes
Review and quality‑check reports and project documentation before release
Escalate incidents or risks to the Principal Project Coordinator as required
Coordinate resourcing schedules to ensure efficient delivery
Maintain strong working relationships with vendors and clients
Hold internal project update meetings and track progress
Ensure all in‑scope deliverables are completed to standard
Update and track weekly project billings
Ensure invoices are raised accurately and on time
Assist clients with billing queries
Maintain accurate and up‑to‑date client information
Maintain staff biographies and certification records
Assist with project and ticket setup in ConnectWise
Support day‑to‑day administration for the Security PMO team
Stay informed on company products and services
Manage time effectively with minimal supervision

Requirements

What you’ll need

Tertiary qualification or equivalent experience
1+ year experience in the IT industry (Project Coordination experience preferred)
Strong Microsoft Word (Advanced) and Excel (Intermediate) skills
Experience with Microsoft Project and ConnectWise
At least one recognised project management certification
Additional technical certifications highly regarded

Benefits

Comp & perks

Supportive, collaborative and respectful environment
Opportunity to work with an experienced team of Service Experience Engineers
Potential for future career opportunities within our company
Great environment with regular staff events
Free breakfast, soft drinks/juices and monthly lunches
Company culture that fosters learning and development through training and mentoring programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project coordinationproject managementbudget trackingmilestone trackingreport quality-checkingbilling managementtime management

Soft Skills

communicationrelationship managementorganizational skillsproblem-solvingteam coordination

Certifications

project management certificationtechnical certifications