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Senior Account Manager
The Mill AdventureSenior Account Manager facilitating partner relations and project management within an iGaming platform provider company. Nurturing partnerships and ensuring effective communication for operational success.
About the role
Key responsibilities & impact- Own the relationship between the company and the partners
- Provide Project Managers, Product Managers and Technical teams with customer feedback and requests through relevant channels
- Coordinate projects and activities for partners, within the company
- Coordinate and communicate roadmaps, roll-out of system integrations, product features, promotional tools and back-end and front-end releases to partners
- Educate new and existing partners on systems, tools and features available
- Track and report account status for relevant KPIs
- Proactively follow up on partners projections and results
- Coach and challenge partners, always being a step ahead and looking for improvement areas
- Manage, maintain and inform of news, game release schedules, accesses, promotions and marketing materials to partners via appropriate channels
- Contribute to business discussions in and outside of the Account Management team on day-to-day operations and long term strategy
Requirements
What you’ll need- Relevant iGaming experience as an Account Manager, ideally with a Platform Provider
- Strong Account Management and people management skills
- Strong working independently and as part of a team, diplomatic and motivational skills
- Commercial awareness and understanding of how operators use platform capabilities to drive performance
- Experience working cross-functionally with Commercial, Product and Technical teams
- Excellent communications (written, verbal and presentation) and interpersonal skills.
Benefits
Comp & perks- The opportunity to work with and learn form a highly skilled, talented team
- A great company culture, where accountability is innate, transparency is key and competency is virtue
- Being part of a small, tight knit, caring community
- Work equipment of your choice
- Private health insurance
- Learning budget
- Fitness benefit
- Parking/transport or co-working allowance
- Company wide and team based get togethers
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Account Managementpeople managementdiplomatic skillsmotivational skillsworking independentlyteam collaborationexcellent communicationinterpersonal skillscoachingstrategic thinking