Administrator
The Microsoft 365 Chap - Consulting | Support | Managed Services
full-time
Posted on:
Location: 🇬🇧 United Kingdom
Visit company websiteSalary
💰 £24,243 per year
Job Level
Mid-LevelSenior
About the role
- Provide administrative support to the Home Ownership & Commercial Team, including maintaining records, preparing documentation, and managing correspondence.
- Assist with the sale and resale of shared ownership properties, ensuring all legal, financial, and administrative requirements are met.
- Support leasehold administration, including processing assignments, subletting, and lease extensions.
- Handle commercial lettings, including lease agreements, rent reviews, and tenant queries.
- Liaise with internal departments, external agencies, and stakeholders to ensure smooth coordination and delivery of services.
- Respond to customer enquiries and provide excellent customer service, resolving issues in a timely and efficient manner.
- Contribute to the continuous improvement of processes and procedures within the Home Ownership & Commercial Team.
Requirements
- Provide administrative support to the Home Ownership & Commercial Team, including maintaining records, preparing documentation, and managing correspondence.
- Assist with the sale and resale of shared ownership properties, ensuring all legal, financial, and administrative requirements are met.
- Support leasehold administration, including processing assignments, subletting, and lease extensions.
- Handle commercial lettings, including lease agreements, rent reviews, and tenant queries.
- Liaise with internal departments, external agencies, and stakeholders to ensure smooth coordination and delivery of services.
- Respond to customer enquiries and provide excellent customer service, resolving issues in a timely and efficient manner.
- Contribute to the continuous improvement of processes and procedures within the Home Ownership & Commercial Team.
- Experience in a similar administrative role, preferably within the housing/property sector.
- Strong attention to detail and accuracy in record-keeping and documentation.
- Excellent organisational and time management skills, with the ability to prioritise tasks effectively.
- Good communication and interpersonal skills, with the ability to liaise professionally with colleagues, customers, and stakeholders.
- Proficiency in using computer systems and software, including MS Office.
- Knowledge of shared ownership schemes and leasehold administration processes is desirable.
- An understanding of property management and relevant legislation would be advantageous.