The Marketing Practice

Project Manager

• Be the heartbeat of the client relationship by providing clear, consistent, and timely communication in real-time.
• Lead on regular communication to provide real-time updates on day-to-day activities.
• Lead meetings, provide reporting that includes updates on the work, timelines and budgets, remain proactive in resolving any blockers or risks.
• Drive briefing calls to capture client requirements and reporting needs.
• Facilitate effective feedback discussions both verbally and in writing, distribute and follow up on action points to ensure issues, challenges or blockers are resolved in a timely manner.
• Build strong relationships with clients through articulating marketing thinking, being a trusted partner and managing their expectations.
• Guide clients on their marketing briefs and lead them through the delivery of the project, helping to match their challenges to solutions offered by tmp.
• Become an expert on your client’s business with a deep understanding on their needs and how to deliver for them.
• Support quarterly business reviews (QBRs) to provide insight, recommendations, and inspiration for future work.
• Represent your client’s brand, strategy, and objectives internally to give your team the proper context to succeed.
• Rally the right team members to align on shared responsibilities, processes, resourcing, and delivery tasks to bring campaigns to life.
• Lead the creation of briefs and kickoff meetings that inspire confidence and set the tone for delivery.
• Keep client work moving smoothly by spotting risks early, organizing schedules, setting sharp actions, and driving accountability.
• Review work with a critical but constructive eye, ensuring quality and alignment with client goals.
• Review and monitor campaign results, identifying key insights to inform future activity.
• Create accurate, commercially sound project estimates, quotes, and statements of work.
• Be accountable for the financial administration of your projects including POs, invoices, forecast data, and reporting.
• Track budgets, timelines, and profitability of your projects timely and with diligence.
• Mitigate any commercial risks and find smarter, more efficient ways of working.
• Champion delivery that balances client impact with sustainable profitability.
• Go beyond your vested interest in understanding your clients’ business to develop a deep understanding of your client’s industry and challenges.
• Translate insights into recommendations on marketing solutions that sharpen strategy and elevate outcomes while still delivering on the business objectives of your clients.
• Share best practices and success stories across your account team to inspire success.
• Continuously seek ways to optimize campaign activity, improve outcomes and quality of work.
• Shape and drive growth by contributing to account plans and long-term client strategies, ensuring tmp continues to be a partner that delivers lasting value.
• Proactively spot new areas where tmp can add value to client accounts through expanding our scope.
• Collaborate with your Account Director to identify where tmp can have a greater impact and lead the way to turn those opportunities into action.
• Build and nurture enduring relationships by deepening trust with current clients and cultivating alumni networks that keep tmp top of mind well beyond a single project.
• Play a pivotal role in pitches and RFPs by sharing your insight, expertise, and challenger mindset to help us win and grow with confidence.
• Delegate with intention, creating opportunities for junior team members to take ownership and grow in confidence.
• Provide clear, constructive feedback and ongoing coaching that helps elevate both the work and the people behind it.
• Act as a role model, setting high standards while guiding others on how to meet them.
• Play an active role in onboarding and developing new hires, ensuring they feel supported, welcomed, and connected to tmp’s culture from day one.

Senior Marketing Project Manager