Legal Assistant – Education Law

The Legal Aid Society of Rochester, New York

Legal Assistant providing administrative and client support for attorneys in the Education Law Unit at the Legal Aid Society of Rochester. Handling intake, case management, and collaboration with community partners.

Posted 6/8/2026full-timeRochester • New York • 🇺🇸 United StatesJuniorMid-Level💰 $45,000 - $51,000 per yearWebsite

About the role

Key responsibilities & impact

Receives, screens, and triages intake calls from prospective clients regarding education law matters.
Conducts conflict checks, gathers relevant case information, and completes financial eligibility assessments.
Prepares intake applications and supporting documentation for review by attorneys and advocates.
Opens, maintains, and monitors client files in accordance with agency procedures and case management requirements.
Schedules client appointments, school meetings, hearings, and other case-related events.
Explains documents to clients, obtains required signatures, and ensures proper completion of forms and records.
Maintains regular communication with clients, attorneys, schools, and community agencies regarding case-related matters.
Drafts correspondence, records detailed case notes, and enters information accurately into the case management system.
Assists attorneys and advocates with preparation for school meetings, hearings, appeals, and other legal proceedings.
Compiles program statistics, prepares reports, and supports data collection and program evaluation activities.
Collaborates with internal programs and community agencies to connect clients with supportive services and resources.
Conducts client follow-up communications and assists with client satisfaction evaluations.
Maintains calendars and tracks important case deadlines and appointments.
Conducts legal research and gathers information as assigned.

Requirements

What you’ll need

Associate's degree in Paralegal Studies required; or High School Diploma/GED and two (2) years of equivalent legal, administrative, or client service experience.
Notary Public License preferred; if not currently licensed, ability to obtain licensure within six (6) months of employment.
Knowledge of general legal office procedures, case management practices, and client intake processes.
Strong organizational skills with the ability to manage multiple priorities, deadlines, and attorney schedules simultaneously.
Excellent attention to detail and ability to maintain accurate records and documentation.
Proficiency in Microsoft Office Suite and case management software systems.
Strong verbal and written communication skills, including the ability to communicate effectively with clients and community partners.
Demonstrated ability to work collaboratively in a team environment and build positive working relationships.
Ability to work independently and effectively in both office and remote work environments, including use of virtual communication platforms such as Microsoft Teams and Zoom.
Access to reliable transportation and ability to travel to agency offices, schools, courts, and other locations as required.
Demonstrated empathy, professionalism, and cultural sensitivity when working with diverse client populations.
Commitment to social justice and a passion for serving underprivileged communities.

Benefits

Comp & perks

Hybrid Work schedule
Paid Lunch Hour
Employer contributions toward health and dental insurance plans
Up to: 15 days of vacation to start (More based on experience)
96 hours of sick leave
48 hours of personal time
14 paid holidays a year
$600 per year internet stipend
3% match on the 401(k) or Roth 401(k) plan of your choice
$3,000 salary differential for being proficient in a program-relevant language
Professional development opportunities
Public Service Loan Forgiveness qualifying employer
Employee Assistance Program
Employer contribution toward parking fees

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

legal researchcase managementclient intake processesfinancial eligibility assessmentsdocument preparationdata collectionprogram evaluationrecord keepingcorrespondence draftingcase note recording

Soft Skills

organizational skillsattention to detailverbal communicationwritten communicationcollaborationindependenceempathyprofessionalismcultural sensitivitytime management

Certifications

Associate's degree in Paralegal StudiesNotary Public License