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Senior Business Analyst – Sportsbook Coordination
The LeafletSenior Analyst coordinating operations for Hard Rock Digital's sportsbook with a focus on effective cross-functional processes. Supporting leadership activities and aims to enhance operational efficiencies.
About the role
Key responsibilities & impact- Support the coordination team’s operating rhythm, helping ensure tasks, hand-offs, and communications are completed accurately and on time.
- Proactively identify process gaps, bottlenecks, and recurring issues by recommending and implementing practical improvements.
- Support the execution of established coordination processes across the Sportsbook, helping ensure they are followed consistently and escalating gaps and concerns to the Senior Manager.
- Align with trading, product, and the wider Sportsbook to ensure new sports, feeds, and markets are sequenced, tracked, and activated without gaps.
- Partner with the Sportsbook leadership on the preparation and coordination of key leadership events, ensuring senior stakeholders are briefed, materials are ready, and logistics are managed end-to-end.
- Execute and track the Senior Manager’s priorities into clear daily and weekly coordination team objectives, tracking progress and flagging risks early.
- Maintain and improve process documentation, trackers, and templates in order for the team to operate cohesively.
- Own the monthly Coordination team report and produce ad hoc reporting for leadership, synthesizing the team's activity, operational findings, and risk insights into clear, concise outputs.
Requirements
What you’ll need- Experience in operations, coordination, or business analysis, ideally within a sportsbook/gaming environment.
- US Online Sportsbook experience preferred.
- Proven track record of owning workstreams end-to-end and managing multiple priorities in a fast-paced environment.
- Highly proactive, detail-oriented, and process-driven, with a strong sense of personal ownership.
- Demonstrated ability to coordinate across multiple teams and stakeholders, keeping work aligned and on track.
- Strong communication skills with the ability to influence peers without relying on formal authority.
- Experience coordinating leadership forums, engagement events, and executive-level reporting, with the ability to produce polished, decision-ready materials such as agendas, decks, and trackers.
- Analytical mindset with the ability to interpret data, identify trends, and translate them into practical action.
- Comfortable operating with autonomy, exercising sound judgment on when to act independently and when to escalate.
Benefits
Comp & perks- Competitive pay and benefits
- Flexible vacation allowance
- A hybrid / remote working environment
- Startup culture backed by a secure, global brand
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Data InterpretationProcess DocumentationProject TrackingRisk ManagementWorkstream Ownership
Soft Skills
Detail-OrientedProactiveStrong CommunicationInfluencing SkillsAutonomy