Coordinator – Sportsbook Promotions, CRM

The Leaflet

Key contributor in CRM & Promotions supporting initiatives for online Sportsbook and customer engagement. Overseeing campaign execution and cross-department collaboration to drive acquisition and retention.

Posted 5/20/2026full-timeRemote • Florida • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Execute CRM and promotional campaigns
Coordinate pre-planned, seasonal, and real-time campaigns to align with customer needs and commercial objectives
Own day-to-day campaign setup, QA, deployment, and reporting across CRM and promotional tools
Ensure all messaging and promotional materials are accurate, compliant, and delivered on schedule
Partner with stakeholders to implement campaign mechanics, targeting, offer structures, and messaging
Track and report on campaign performance, identifying optimization opportunities
Execute testing plans and support continuous improvement initiatives

Requirements

What you’ll need

2+ years of experience in CRM, promotions, or lifecycle marketing within online gaming, sportsbook, casino, or a similar digital industry
Experience working with CRM platforms (e.g., Braze, Optimove) and/or promotional management tools
Strong attention to detail and ability to manage multiple campaigns simultaneously
Comfort working in a fast-paced, launch-focused environment
Ability to interpret performance data and translate insights into actionable improvements
Strong written and verbal communication skills
Experience collaborating with cross-functional teams including commercial, product, and compliance
An understanding of regulatory considerations across different jurisdictions (Canada experience is a plus)

Benefits

Comp & perks

Competitive pay and benefits
Flexible vacation allowance
A hybrid / remote working environment
Startup culture backed by a secure, global brand

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

CRMpromotionslifecycle marketingcampaign setupQAdeploymentreportingperformance data analysisoptimizationtesting plans

Soft Skills

attention to detailmulti-taskingcommunicationcollaborationadaptabilityproblem-solvingtime managementstakeholder managementanalytical thinkingcontinuous improvement