Digital Marketing Intern

The Leading Hotels of the World

Digital Marketing Intern supporting CRM initiatives and personalized content at Leading Hotels of the World. Hands-on learning opportunity with exposure to digital marketing operations and customer engagement.

Posted 5/17/2026internshipNew York City • New York • 🇺🇸 United StatesEntry Level💰 $20 per hourWebsite

About the role

Key responsibilities & impact

Support the development of CRM personalization initiatives across email and push channels.
Assist in organizing and structuring content data, including hotels, collections, and campaign themes.
Analyze customer engagement data to identify trends and opportunities for optimization.
Contribute to building frameworks for content tagging and recommendation logic.
Support content automation efforts using tools such as Cloudinary and Contentful.
Assist in developing reports and dashboards to measure campaign and content performance.
Help document processes and best practices for CRM workflows and personalization strategies.
Collaborate with cross-functional teams to support ongoing CRM projects and initiatives.
Support Digital Marketing Solutions Team with member hotel website auditing & best practice compilation.

Requirements

What you’ll need

Recent grad or currently pursuing a degree in Marketing, Communications, Business, or a related field.
Eager to learn and develop new skills in CRM, customer engagement, digital marketing, and campaign execution.
Strong written and verbal communication skills.
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
Detail-oriented with the ability to multitask and prioritize effectively.
Creative problem-solving skills and the ability to explore and contribute new ideas to enhance marketing campaigns.
Ability to build strong relationships with team members.
Ability to represent/demonstrate LHW performance drivers.

Benefits

Comp & perks

Professional Training: Receive guided training on CRM, e-mail, and digital marketing best practices and tools.
Practical Experience: Get hands-on experience supporting real marketing campaigns and projects.
Exposure to Marketing Strategy: Learn how an omni-channel guest experience strategy is developed and executed within a global luxury brand.
Mentorship & Career Growth: Gain insights from experienced marketing professionals and explore potential career paths in CRM and Digital Marketing.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

CRMcustomer engagementdigital marketingcampaign executioncontent automationdata analysisreportingdashboard developmentcontent taggingrecommendation logic

Soft Skills

written communicationverbal communicationdetail-orientedmultitaskingprioritizationcreative problem-solvingrelationship buildingcollaboration