Market Development Manager

The L.S. Starrett Company

Market Development Manager responsible for identifying and growing new business opportunities. Collaborating with customers and partners to enhance productivity and operational performance using Starrett solutions.

Posted 6/11/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Identify, qualify, and develop new business opportunities while expanding relationships within existing customer accounts.
Develop and execute territory and account growth strategies to achieve sales and profitability objectives.
Build and maintain a robust pipeline through prospecting, customer engagement, distributor partnerships, referrals, and industry networking.
Conduct customer visits, assessments, and discovery meetings to understand operational challenges and identify opportunities for productivity, quality, and process improvements.
Deliver product demonstrations, technical presentations, and value-based solutions that address customer needs and support business growth.
Collaborate with engineering, quality, operations, product management, and other internal stakeholders to develop and implement customer solutions.
Build strong relationships with end users, engineers, quality professionals, purchasing teams, operational leaders, and distribution partners.
Monitor market trends, competitive activity, and emerging technologies to identify opportunities and strengthen Starrett's market position.
Maintain accurate CRM records, opportunity forecasts, and sales activity reporting while providing regular updates on pipeline health and business development initiatives.
Represent Starrett at trade shows, industry events, customer meetings, and professional organizations to promote the company's products, solutions, and value proposition.
Perform additional duties and special projects as assigned.

Requirements

What you’ll need

Bachelor's degree in Business, Engineering, Manufacturing, Marketing, or a related field; equivalent experience may be considered.
5-7 years of experience in business development, technical sales, industrial sales, account management, or related commercial roles.
Proven ability to develop new business opportunities and grow customer relationships.
Strong presentation, communication, and relationship-building skills.
Experience using CRM systems and managing sales pipelines.
Willingness to travel up to 50%.

Benefits

Comp & perks

Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

business developmenttechnical salesaccount managementsales pipeline managementcustomer engagementproduct demonstrationsvalue-based solutionsmarket trend analysisprocess improvementssales forecasting

Soft Skills

presentation skillscommunication skillsrelationship-building skillscollaborationcustomer assessmentproblem-solvingnetworkingstrategic thinkingadaptabilityteamwork