Customer Retail Manager

The Kraft Heinz Company

Customer Retail Manager driving sales strategies for Kraft Heinz. Developing customer relationships and executing shelf strategies at retail store level in Minneapolis, MN.

Posted 7/29/2026full-timeRemote • Minnesota • 🇺🇸 United StatesMid-LevelSenior💰 $68,900 - $86,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong sales and merchandising capabilities, with a focus on building customer relationships and executing promotional programs. Proficient in statistical analysis to evaluate category performance and drive growth in the CPG industry.

Highest-signal resume keywords

Sales Strategy ExecutionCustomer Relationship ManagementStatistical Analysis SkillsMerchandising ExperienceCPG Industry Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ExecutionMerchandisingStatistical AnalysisCategory Performance Evaluation

Soft Skills

Interpersonal SkillsCommunication SkillsNegotiation SkillsRelationship Building

Certifications & Qualifications

Valid Driver's License

Industry Keywords

CPG IndustryGrocery ChannelCustomer AgreementsPromotional Programs

About the role

Key responsibilities & impact

Develop, enhance, leverage field customer relationships
Execute sales & shelving strategies to achieve and surpass revenue, distribution and share targets for all assigned customers
Ensure effective execution of customer agreements and promotional programs
Maintain an effective communication process with agency counterparts to ensure alignment and execution of retail priorities
Work in a team environment with Account Leads and team leadership to maximize growth opportunities

Requirements

What you’ll need

Located in Minneapolis, MN
Valid Driver's License including a favorable driving record
Ability to work with autonomy with minimal supervision
Ability to be present and working in stores as early as 7:30AM Monday - Friday based on business needs
Exemplary interpersonal skills and ability to communicate/negotiate/relationship build with key contacts both internally and externally
Ability to use statistical skills to identify/evaluate/communicate category performance and store results/opportunities
Previous selling, merchandising or customer service experience is preferred
Keen interest in sales and merchandising
Experience in the CPG Industry preferred – grocery channel experience highly preferred

Benefits

Comp & perks

Coverage for employees (and their eligible dependents) through affordable access to healthcare
401k
Paid Time Off
Company Holidays
Leave of Absence
Flexible Work Arrangements
Recognition
Training
Employee Assistance Program
Wellbeing Programs