Manager, Supply & Deployment SME, Continuous Improvement

The Kraft Heinz Company

Manager overseeing Supply & Deployment processes with a focus on continuous improvement for Kraft Heinz. Leading business process leadership and supporting Agile team execution in a hybrid work environment.

Posted 6/5/2026full-timeChicago • Illinois, Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $104,200 - $130,200 per yearWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Identify high-priority business pain points and translate them into process and system improvement opportunities
Lead current-state and future-state process analysis to define requirements, expected outcomes, and success measures
Maintain and prioritize the backlog in Jira based on business needs, user pain points, and value opportunities
Define and support value measurement approaches to confirm enhancements are delivering expected business benefits
Serve as the subject matter expert for Supply and Deployment planning processes in OMP continuous improvement efforts
Guide functional and process design discussions with OMP and KHC IT to ensure solutions align with business priorities and operating realities
Support feature/enhancement delivery through design, testing, defect resolution, implementation, and post-go-live stabilization
Partner with the Center of Excellence on change management, training, and rollout of new functionality and processes
Contribute to Agile team execution by helping track priorities, actions, and delivery progress through Jira and related tools

Requirements

What you’ll need

Ability to translate business pain points into clear requirements, priorities, and measurable outcomes
Strong ability to connect business process needs to system enhancement opportunities
Change management experience preferred
Experience leading or influencing process design, continuous improvement, and business change efforts
Strong cross-functional communication and stakeholder management skills
Experience working across business, IT, and external partners
Strong problem-solving skills and sound judgment
Functional experience with Snowflake SQL and Power BI preferred
Interest in using AI models like Claude to analyze and parse data and solve business problems required
Expertise in Supply Planning and/or Deployment Planning
SAP and/or OMP expertise preferred
Experience in Agile and Scrum environments
Experience using Jira or similar tools to manage backlog and delivery progress
Budget creation and maintenance experience preferred

Benefits

Comp & perks

Coverage for employees (and their eligible dependents) through affordable access to healthcare
Protection and saving for the future
Plans tailored to meet you and your family’s needs
Events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle
Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
Emotional – Employee Assistance Program, Wellbeing Programs, Family Support Programs
Financial – 401k, Life, Accidental Death & Dismemberment, Disability

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Snowflake SQLPower BIAgileScrumprocess designcontinuous improvementchange managementbudget creationdefect resolutionvalue measurement

Soft Skills

problem-solvingcross-functional communicationstakeholder managementsound judgmentleadershipinfluencingprioritizationtrainingcollaborationanalytical thinking