Customer Sales Manager

The Kraft Heinz Company

Customer Sales Manager for Kraft Heinz managing $20M in revenue for Smart & Final. Building customer relationships and driving sales growth in the grocery sector.

Posted 5/10/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $104,200 - $130,200 per yearWebsite

Tech Stack

Tools & technologies

Spark

About the role

Key responsibilities & impact

Effectively partner with the customer, building rapport at all levels to fully understand their business, the marketplace, and affecting positive business growth
Achieve New Item Authorization goals, Distribution goals, & Base Business Objectives: Revenue and Share Growth, Authorizations, Distribution, Optimal Shelving
Leading implementation of Space Management Projects
Achieve promotional revenue objectives by tactic, price point, Drive Period & Selling Event while effectively implementing Kraft Heinz pricing strategies for owned categories
Maintain files and business documentation to thoroughly detail business transactions
Actively seek new ways to grow the business profitably leveraging a growth mindset
Understand the competitive landscape and bring forth ideas and opportunities to internal partners

Requirements

What you’ll need

Proven & tested experience in customer management, account management, and/or retail sales management for a CPG company
Tested ability to own business process and Category management through a complex Sales position where you owned a desk of at least $20M of net revenue
Proven skills embodying a customer-first mentality for effective customer management and selling to achieve objectives
Trusted to work autonomously within Kraft Heinz framework to plan, organize and set/achieve priorities
Clear examples of exhibiting polished interpersonal skills (written, verbal, and presentation) with potential to negotiate and influence effectively
Tested proficiency in Microsoft Office programs and proprietary Sales systems such as IRI, Spark, etc.
Clear examples of exhibiting strong analytical skills; Has the ability & experience using syndicated and/or ambiguous data to develop comprehensive business plans by analyzing category and brand performance and influences customer to achieve category objectives
Willing to travel 5-10 % out of the area as needed

Benefits

Comp & perks

Coverage for employees (and their eligible dependents) through affordable access to healthcare
protection, and saving for the future, we offer plans tailored to meet you and your family’s needs.
Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.
You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors
Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs
Financial – 401k, Life, Accidental Death & Dismemberment, Disability

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

customer managementaccount managementretail sales managementcategory managementbusiness process ownershipanalytical skillsbusiness planningrevenue growth strategiesspace managementpromotional revenue tactics

Soft Skills

customer-first mentalityinterpersonal skillsnegotiationinfluenceautonomyorganizationprioritizationcommunicationpresentation skillsgrowth mindset