
Customer Excellence Analyst
The Kraft Heinz Company
full-time
Posted on:
Location Type: Hybrid
Location: Pittsburgh • Pennsylvania • United States
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Salary
💰 $77,800 - $97,300 per year
Tech Stack
About the role
- Educate key internal stakeholders on customer supply chain expectations
- Provide feedback on Kraft Heinz’s performance
- Build and enhance customer partnerships to create efficient supply chains
- Analyze and monitor monthly KPIs to track service levels and efficiency performance
- Deliver specific, measurable cost savings targets and service improvements
- Design and implement mutually beneficial supply chain programs
- Participate in developing and coordinating implementation of supply chain policies
- Partner closely with Sales counterparts to maximize sales
- Develop and implement collaborative forecasting strategies
Requirements
- 3 - 5 years of experience in a supply chain-related field
- Advanced proficiency in Microsoft Excel and PowerPoint
- Experience with ERP systems (SAP preferred)
- Experience with BI reporting tools/technologies
- Strong analytical and strategic thinking skills
- Proven ability to design, develop, and implement innovative supply chain solutions
- Excellent interpersonal skills
- Demonstrated leadership skills leading project teams
- Strong presentation skills
Benefits
- Coverage for employees (and their eligible dependents) through affordable access to healthcare
- Coverage for benefits will be in accordance with the terms and conditions of the applicable plans
- Paid Time Off
- Company Holidays
- Leave of Absence
- Flexible Work Arrangements
- Employee Assistance Program
- Wellbeing Programs
- Family Support Programs
- 401k
- Life Insurance
- Accidental Death & Dismemberment Insurance
- Disability Insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
supply chain managementKPI analysiscost savingscollaborative forecastingsupply chain program designsupply chain policy developmentstrategic thinkinginnovative supply chain solutions
Soft Skills
interpersonal skillsleadership skillspresentation skillsanalytical skills