The Kraft Heinz Company

Customer Excellence Analyst

The Kraft Heinz Company

full-time

Posted on:

Location Type: Hybrid

Location: PittsburghPennsylvaniaUnited States

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Salary

💰 $77,800 - $97,300 per year

Tech Stack

About the role

  • Educate key internal stakeholders on customer supply chain expectations
  • Provide feedback on Kraft Heinz’s performance
  • Build and enhance customer partnerships to create efficient supply chains
  • Analyze and monitor monthly KPIs to track service levels and efficiency performance
  • Deliver specific, measurable cost savings targets and service improvements
  • Design and implement mutually beneficial supply chain programs
  • Participate in developing and coordinating implementation of supply chain policies
  • Partner closely with Sales counterparts to maximize sales
  • Develop and implement collaborative forecasting strategies

Requirements

  • 3 - 5 years of experience in a supply chain-related field
  • Advanced proficiency in Microsoft Excel and PowerPoint
  • Experience with ERP systems (SAP preferred)
  • Experience with BI reporting tools/technologies
  • Strong analytical and strategic thinking skills
  • Proven ability to design, develop, and implement innovative supply chain solutions
  • Excellent interpersonal skills
  • Demonstrated leadership skills leading project teams
  • Strong presentation skills
Benefits
  • Coverage for employees (and their eligible dependents) through affordable access to healthcare
  • Coverage for benefits will be in accordance with the terms and conditions of the applicable plans
  • Paid Time Off
  • Company Holidays
  • Leave of Absence
  • Flexible Work Arrangements
  • Employee Assistance Program
  • Wellbeing Programs
  • Family Support Programs
  • 401k
  • Life Insurance
  • Accidental Death & Dismemberment Insurance
  • Disability Insurance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
supply chain managementKPI analysiscost savingscollaborative forecastingsupply chain program designsupply chain policy developmentstrategic thinkinginnovative supply chain solutions
Soft Skills
interpersonal skillsleadership skillspresentation skillsanalytical skills