Digital Account Manager

The Kite Factory

Digital Account Manager leading digital campaigns and media planning for charity clients at The Kite Factory. Collaborating across various channels to drive significant impact and growth in the not-for-profit sector.

Posted 4/15/2026full-timeLondon • 🇬🇧 United KingdomMid-LevelSenior💰 £37,000 - £40,000 per yearWebsite

About the role

Key responsibilities & impact

Lead planning and execution across all digital channels, managing campaigns from strategical planning to optimisation and in-depth post-analysis with complete independence
Manage multiple projects and priorities, delegating effectively, maintaining team workload balance and quality output
Oversee all account media plans and produce the bulk of client deck content (monthlies, quarterlies, RTBs/PCAs)
Implement and troubleshoot more complex tagging/tracking across platforms and integrate reporting with clients owned systems where required
Maintain all team operational processes and ensure diligence here with no errors
Coordinate with offline teams for holistic planning
Manage weekly business level forecasting for all accounts whilst ensuring all other financial processes for your accounts are managed correctly
Identify growth opportunities for your accounts that contribute to driving incremental agency revenue
Educate clients on industry developments

Requirements

What you’ll need

A minimum of 2-3 years advanced hands-on, implementational and strategical experience across core digital channels and platforms (Paid Search and Paid Social are a must)
Independent media agency experience and experience working across multiple client accounts simultaneously
Analytical skills with the ability to provide actionable insights that goes beyond dashboards
Excellent Microsoft office skills, including Excel and PowerPoint
Client-facing skills to build and maintain trust and rapport with stakeholders
Experience in running full funnel campaigns and understanding of the cross-funnel relationship for long-term growth
People management experience including development of juniors and the ability to manage upwards

Benefits

Comp & perks

Competitive salary
Professional development opportunities
Ongoing training and development
Personalised development plans
Quarterly pulse surveys

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

digital marketingcampaign managementtaggingtrackingdata analysisfull funnel campaignsPaid SearchPaid Socialfinancial forecastingclient reporting

Soft Skills

project managementdelegationteam workload balanceclient-facinganalytical thinkingtrust buildingrapport maintenancepeople managementstrategic planningcommunication