Sales Operations Coordinator / Analyst
EUROCLEAR UK & INTERNATIONAL LIMITED
Sales Operations Specialist
The Key Support Services
full-time
Posted on:
Location Type: Hybrid
Location: London • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- **Key responsibilities **
- - Act as a strategic partner to the Head of Arbor Enterprise Sales and Head of SAMpeople sales, with a focus on supporting the Sales teams through scalable processes, operational rigor, and data-driven decision-making.
- - Drive the continuous improvement and optimization of sales operations processes across Sales, ensuring alignment with broader sales strategies and business goals.
- - Own the configuration, management, and enhancement of Salesforce (in collaboration with the GSE team), with specific focus on optimizing the Sales application to improve usability, automation, and data accuracy.
- - Collaborate with the Business Analyst manager to proactively identify performance trends, surface actionable insights, and inform key reporting that helps mitigate business risk and uncover growth opportunities.
- - Design and implement contract workflows, approvals, and compliance checks that streamline deal execution and reduce cycle times while maintaining integrity and accuracy.
- - Ensure complete and up-to-date data integrity across the ENT & SAMpeople customer base to support reliable forecasting, territory management, and renewal planning.
- - Create and maintain comprehensive playbooks for Sales teams that clearly define processes, best practices, and success benchmarks—enabling consistent execution and faster onboarding.
- - Partner with Head of Arbor Enterprise Sales and Head of SAMpeople sales leadership to set, track, and optimize key performance metrics—ensuring visibility into progress and accountability for results.
- - Take a proactive approach to identifying process bottlenecks and operational pain points, and develop solutions that drive efficiency and effectiveness across the sales funnel.
- - Act as a champion for innovation by evaluating, testing, and implementing new tools—including AI-powered technologies—to enhance team productivity, forecasting accuracy, and customer engagement.
- - Lead initiatives to ensure all sales opportunities are tracked, prioritized, and executed on time, and collaborate with Finance to resolve any invoicing issues or support cross-functional projects.
- - Support financial year planning through data analysis, modeling, and scenario planning to help inform resourcing, quota setting, and target development.
- - Work closely with Sales Enablement to support the successful rollout of new products and features, ensuring teams are equipped with the knowledge, tools, and insights to drive adoption.
- - Collaborate with the Customer Success (CS) team to ensure a feedback loop of insights, customer data, and signals that inform proactive engagement strategies and renewal readiness.
Requirements
- The ideal personWe’re looking for a practical and proactive Sales Operations Specialist who has the following experience:
- - Salesforce Expertise – Strong working knowledge of Salesforce CRM, with experience in workflow optimisation and reporting.
- - Analytical Thinking – Able to analyse and interpret sales data to identify risks and opportunities.
- - Process-Oriented – Skilled at designing, implementing, and maintaining scalable sales processes.
- - Cross-Functional Collaboration – Proven ability to partner effectively with Sales, Finance, Strategy, Enablement, and Customer Success teams.
- - Communication Skills – Strong verbal and written communication skills to convey complex information clearly.
- - Project Management – Ability to manage multiple projects simultaneously and drive them to completion on time.
- - Tech-Savvy & Innovative – Comfortable evaluating and implementing new tools and technologies, especially AI-driven solutions.
- - Attention to Detail – Strong focus on data accuracy and operational excellence.
Benefits
- **Why work for us**
- We place huge importance on caring for and developing our people. If you join us you can expect a good work-life balance and the training and support you need to succeed in your role and continue to progress. We are a socially conscious company, but one that also likes to have fun. We offer a generous holiday allowance, flexible hours, buying and selling holiday, enhanced maternity pay, free breakfast, fruit, and drinks, regular socials and much more.
- **How to apply**
- Please upload your CV [and covering letter] below. In your cover letter please explain why you think you would be right for this role, how your experience fits, and why you would like to work at The Key Group.****The deadline for applications is 5pm on Friday 7th November.****If you have any questions please email recruitment@thekeysupport.com.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Salesforceworkflow optimizationdata analysisreportingprocess designscenario planningcontract workflowsdata integrityperformance metricsAI-powered technologies
Soft skills
analytical thinkingcross-functional collaborationcommunication skillsproject managementattention to detailproactive approachoperational rigorstrategic partnershipproblem-solvinginnovation