Outside Sales, Customer Specialist

The Kendall Group

Outside Sales Customer Specialist promoting Merlo Energy products for The Kendall Group. Building customer relationships, managing territories, and converting technical sales opportunities into profitable orders.

Posted 8/17/2026full-timeColumbia • South Carolina • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong sales acumen with a focus on generating profitable orders and exceeding sales targets. Possesses technical knowledge of institutional systems and applications, along with excellent customer service and communication skills.

Highest-signal resume keywords

Sales ExperienceSales Strategy DevelopmentCustomer Relationship ManagementTechnical Knowledge of Institutional SystemsPresentation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales PlanningQuotation AnalysisProduct KnowledgeField Activity ExecutionMechanical AptitudeMS Office ProficiencyExcel Proficiency

Soft Skills

Highly OrganizedDetail-OrientedExcellent Customer ServiceStrong Negotiating SkillsExcellent Verbal and Written Communication

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Sales TargetsCustomer Base AnalysisMarket Activities MonitoringSales Opportunities IdentificationCross-Functional Collaboration

About the role

Key responsibilities & impact

Generate profitable orders and meet or exceed annual sales targets
Create and implement sales strategies for the assigned territory
Establish trust and confidence between Merlo Energy, manufacturers, and customers
Plan, organize, and execute field activities such as customer visits and walk-about surveys
Monitor quotations and ensure professional follow-up to maximize sales
Analyze unconverted quotations and recommend improvements
Review field activities and implement improvements to drive productivity and efficiency
Search for new prospects and identify new sales opportunities
Develop a full understanding of the customer base and monitor market activities and competitors
Identify and convert sales opportunities into orders
Upgrade product knowledge and selling techniques through training and self-study
Make technical proposals and demonstrate product benefits to customers
Perform other duties as assigned
Report to the Sales Manager and collaborate with internal teams to meet sales targets and ensure customer satisfaction

Requirements

What you’ll need

3 years of sales experience
High School Diploma or equivalent
Proficiency with MS Office, especially Excel
Mechanical aptitude
Technical knowledge of institutional systems and applications
Highly organized and detail-oriented
Ability to work well cross-functionally
Excellent customer service
Strong presentation skills
Excellent verbal and written communication
Strong negotiating and sales planning skills
Ability to sit, drive, enter and exit vehicles, see, stand, walk, talk, and hear
Ability to stand for 8 hours
Ability to climb stairs and step ladders, bend, stoop, crouch, and kneel
Willingness to travel up to 25% with minimal overnight travel
Must possess and maintain a valid driver's license
Bachelor's degree in engineering or business preferred but not required

Benefits

Comp & perks

100% employee-owned company / employee ownership opportunity
Opportunities to learn and grow
Coaching and mentoring
Equal opportunity employment