Account Manager

The Kendall Group

Account Manager selling electrical distribution products for employee-owned Kendall Group. Managing territories, customer relationships, proposals, sales targets, and account profitability across Michigan locations.

Posted 8/11/2026full-timePortage • Missouri • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong sales acumen with the ability to identify customer needs, close sales, and maintain relationships. Proficient in managing accounts, utilizing CRM systems, and delivering effective presentations to drive customer satisfaction and achieve sales targets.

Highest-signal resume keywords

Sales ExperienceCRM ManagementEffective Presentation SkillsCustomer ServiceBusiness Acumen

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales StrategyAccount ManagementBudgetingForecastingProposal DeliveryMicrosoft Office ProficiencyAnalytical AbilitiesProblem-SolvingMultitaskingCritical Thinking

Soft Skills

Interpersonal SkillsOrganizational SkillsCommunication SkillsSelf-MotivationDetail-Oriented

Certifications & Qualifications

High School DiplomaGED Equivalent

Industry Keywords

Electrical DistributionCommercial Electrical IndustrySales TargetsCustomer Training ProgramsPublic Relations Activities

About the role

Key responsibilities & impact

Report to the Sales Manager as a key member of the Sales team
Conduct outside customer sales and drive sales satisfaction through direct contact, phone, and electronic communications
Manage assigned territory and established account base
Identify decision makers, make sales calls, uncover customer needs, and close sales
Contact customers and articulate Kendall’s value proposition for products and services
Keep CRM account, contact, and opportunity pipeline information up to date
Attend sales and company meetings, industry shows, and conventions as requested
Represent Kendall in presentations, briefings, trade events, and public relations activities
Entertain customers and maintain goodwill
Promote customer training programs
Make special or emergency deliveries when needed
Contribute to annual budgeting and forecasting
Forward competitor activity information and possible sales leads
Plan account strategies, goals, and objectives
Meet or exceed sales targets and maximize gross margin and profit goals
Conduct business reviews aligned with client goals and present to client executives
Collaborate with technical, management, project, and other internal resources to achieve account goals
Manage proposal delivery and follow-up
Pursue business aligned with company goals
Participate in project management meetings to ensure customer satisfaction and identify revenue opportunities
Review sales reports and provide value-added solutions
Submit call, expense, and other required reports
Present project change orders
Liaise between Kendall resources to resolve account issues, including project delays, warranty, and repair issues
Assist with delinquent account collection and obtain credit information from new customers
Perform other duties as assigned

Requirements

What you’ll need

Previous sales experience
High school diploma or GED equivalent
Proficiency with Microsoft Office products such as Word and Excel
Ability to learn new software
Business acumen, problem-solving, critical-thinking, and analytical abilities
Highly organized and detail-oriented
High abstract reasoning and solutions-oriented approach
Ability to multitask and shift priorities
Ability to work in a fast-paced, continuously evolving, and sometimes ambiguous environment
Ability to work cross-functionally
Excellent internal and external customer service
Experience working in a sales department
Self-motivated to learn new technologies and complete tasks on time
Effective presentation skills in small and large group settings
Honest and ethical
Strong interpersonal, analytical, problem-solving, organizational, written, and verbal communication skills
Strong influencing skills
Ability to sit, talk, hear, stand, walk, climb stairs, and operate a vehicle
Ability to work in a normal office, warehouse, and fabrication environment with exposure to moving equipment
Preferred but not required: 3 years of electrical distribution experience
Preferred but not required: 5 years of sales experience calling on the commercial electrical industry or electrical contractors
Preferred but not required: Bachelor’s degree

Benefits

Comp & perks

100% employee-owned company / employee ownership opportunity
Opportunities to learn and grow
Coaching and mentoring
Equal opportunity employment