Solutions Engineer

The Job Sauce

Solutions Engineer assisting clients with MoneyThumb's API solutions through implementation and integration. Leading technical support while collaborating with sales and engineering teams.

Posted 6/10/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Serve as the primary technical advisor throughout the customer lifecycle, helping prospects and customers understand, evaluate, and successfully implement company solutions.
Guide customers through the successful setup, integration, and ongoing use of MoneyThumb APIs and technology solutions
Collaborate with Sales, Customer Success, Product, and Engineering teams to develop solutions that address customer business and technical requirements.
Conduct product demonstrations, technical presentations, and solution workshops for prospective and existing customers.
Answer customer questions regarding system architecture, product capabilities, security, integrations, and technical best practices.
Analyze customer requirements and recommend effective solutions that align with established product capabilities and best practices.
Gather, document, and communicate customer feedback, enhancement requests, and market requirements to share with Product and Engineering teams.
Provide insight for the development of technical documentation, implementation guides, knowledge base articles, and customer-facing resources.
Stay current on company products, industry trends, competitive offerings, and emerging technologies.
Contribute to process improvements that enhance customer experience, operational efficiency, and product adoption.
Maintain accurate records of customer interactions, technical requirements, and project status within company systems.
Perform other duties and responsibilities as assigned.
Identify and cultivate technical champions within prospect accounts to advance deal momentum and reduce evaluation cycles.
Maintain deep familiarity with competitive solutions and serve as a resource for the sales team on technical differentiation and objection handling.
On complex deals own the technical evaluation phase of the sales process, including scoping calls, proof-of-concept design, and trial facilitation, ensuring prospects reach a clear technical decision point.
Collaborate and partner with sales leadership to develop and enhance technical training, battlecards, and demo assets that enable the broader sales team to handle common technical questions independently.

Requirements

What you’ll need

Bachelor’s degree in computer science, information systems, engineering, or a related field, or equivalent practical experience
3+ years of experience in a Solutions Engineer, Sales Engineer, Technical Account Manager, Implementation Consultant, or similar customer-facing technical role
Experience working with APIs, web services, and system integrations
Experience with SaaS platforms and cloud-based technologies
Experience supporting enterprise customers
Experience working with JSON, XML, and CSV data
Experience collaborating with cross-functional teams in a fast-paced environment
Lending, particularly business-lending or mortgage-lending
Experience working on government deals, RFP’s, RFI’s.

Benefits

Comp & perks

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Hard Skills & Tools

APIsweb servicessystem integrationsSaaS platformscloud-based technologiesJSONXMLCSVtechnical documentationimplementation guides

Soft Skills

customer lifecycle managementcollaborationtechnical presentationsproblem-solvingcommunicationcustomer feedback analysisprocess improvementproject managementtechnical trainingobjection handling

Certifications

Bachelor’s degree in computer scienceBachelor’s degree in information systemsBachelor’s degree in engineering