Product Manager – Post Sale Experience

The Job Sauce

Product Manager overseeing post-sale experience in RB Global's buyer-facing digital automotive marketplace. Collaborating with teams to enhance buyer journey on desktop and mobile applications.

Posted 6/10/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Own and evolve the post-sale buyer journey across checkout, payment, transportation, and title document delivery on Desktop and Mobile App
Ensure a smooth, intuitive, and consistent UX across all post-sale flows, informed by user research and behavioral data
Lead and manage third-party integrations, including payment providers such as MoneyGram, Western Union, PayPal, and emerging digital wallets
Collaborate with engineering on API design and integration, ensuring reliable, secure, and scalable data exchange with partners
Monitor key performance indicators (checkout completion, payment success, delivery selection usage, error rates) and iterate accordingly
Use data, experimentation, and customer insights to drive product decisions
Build and execute a product roadmap aligned with RB Global growth objectives and strategy
Translate insights into clear product requirements, user stories, and backlogs; lead efforts to prioritize development team activities
Identify new opportunities that positively impact buyer-facing applications
Ensure high product quality by staying deeply immersed in product deliverables and releases
Communicate progress, risks, and trade-offs clearly to stakeholders; keep product teams updated with no surprises
Balance scope, priority, technical risk, and business impact across initiatives and multiple business units
Research competitive features in the marketplace and propose tactics to address threats or capture opportunities

Requirements

What you’ll need

Bachelor's degree or equivalent experience
5+ years of Product Management or Product Development experience, with a track record of successfully driving results
Experience owning customer-facing digital products (marketplace, eCommerce, or SaaS)
Experience managing third-party integrations, particularly with payment providers or logistics platforms
Strong ability to translate business needs into technical requirements and collaborate with engineering on API design
Experience working cross-functionally with engineering, design, and marketing
Strong written and verbal communication skills with the ability to clearly articulate business requirements and value to internal and external stakeholders.

Benefits

Comp & perks

Occasional travel required

ATS Keywords

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Hard Skills & Tools

API designthird-party integrationsdata analysisproduct roadmap developmentuser researchbehavioral data analysischeckout optimizationpayment processingeCommerceSaaS

Soft Skills

communicationcollaborationleadershipproblem-solvingprioritizationstakeholder managementadaptabilitystrategic thinkingcustomer insightscross-functional teamwork

Certifications

Bachelor's degreeProduct Management certification