Integrations Support Engineer

The Job Sauce

Integrations Support Engineer at Further providing technical support for integrating their AI-powered platform with client systems. Working closely with clients and internal teams to optimize and customize solutions.

Posted 5/13/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

JavaScriptPythonSQL

About the role

Key responsibilities & impact

Configure and maintain integrations between Further’s platform and external CRM, database, and third-party systems
Implement and support REST API integrations to extend platform functionality and improve operational connectivity
Ensure reliable and accurate data flow across integrated systems and troubleshoot integration-related issues as they arise
Configure internal tools and workflows to align with client-specific operational requirements
Utilize Python, SQL, and JavaScript to process, manipulate, and analyze data
Translate raw technical data into clear, actionable outputs and presentations for internal teams and clients
Diagnose and resolve technical implementation challenges across frontend systems, integrations, and data workflows
Partner directly with clients to understand business requirements and recommend technical solutions
Communicate implementation updates, technical findings, and next steps clearly to both technical and non-technical stakeholders
Manage and resolve customer support tickets through Zendesk with urgency and professionalism

Requirements

What you’ll need

Working knowledge of Python and SQL for data processing, troubleshooting, and reporting
Experience configuring and supporting database and CRM integrations
Familiarity with REST APIs and third-party system integrations
Strong analytical and problem-solving skills with the ability to diagnose technical issues efficiently
Excellent verbal and written communication skills, including the ability to explain technical concepts to non-technical audiences
Strong organizational and time management skills with the ability to manage multiple priorities simultaneously
Experience supporting SaaS implementations or customer-facing technical integrations is preferred
Familiarity with Zendesk or similar ticketing/support platforms is preferred
Exposure to healthcare, senior living, or revenue operations platforms is a plus
Experience utilizing AI for problem-solving and automating workflows is a plus

Benefits

Comp & perks

Professional development opportunities

ATS Keywords

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Hard Skills & Tools

PythonSQLJavaScriptREST APIdata processingdata analysistroubleshootingdatabase integrationCRM integrationSaaS implementations

Soft Skills

analytical skillsproblem-solving skillsverbal communicationwritten communicationorganizational skillstime managementclient partnershiptechnical explanationcustomer supportprofessionalism