Forward Deployed Engineer

The Job Sauce

Forward-Deployed Engineer managing customer technical implementations and integrations for Runlayer's enterprise AI solutions. Collaborate with customers and handle complex technical escalations.

Posted 5/6/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $200,000 - $260,000 per yearWebsite

About the role

Key responsibilities & impact

Own technical GTM of POCs and customer implementations
Run pre-sales technical deep dives, demos, and architecture discussions
Troubleshoot integrations across customer environments (IdPs, security tooling, infrastructure)
Build one-off solutions and custom configurations for enterprise customers
Be the technical expert in the room during sales cycles, able to handle stump questions from senior engineers
Handle complex technical support and customer escalations

Requirements

What you’ll need

~4+ years experience with a CS degree from a strong program
Background in consulting, solutions engineering, or pre-sales with real technical depth
Can establish credibility with senior engineers and security teams
Comfortable with ambiguity; can wing technical conversations and sell the future
Want to use both sides of your brain: technical depth + customer-facing work
Bonus Qualifications: Shipped production code at some point in your career
Experience with enterprise infrastructure, identity systems, or security tooling
Built your own side projects or have founder experience

Benefits

Comp & perks

Competitive salary and equity
Paid time off — 4 weeks paid vacation, paid sick leave, and paid parental leave.
Professional development — budget for conferences, courses, and certifications in AI, enterprise software, and customer success.
Top-tier equipment — your choice of laptop and accessories to create your ideal work environment.
Health benefits — comprehensive health, dental, and vision coverage.
Customer interaction opportunities — work directly with innovative companies and see the immediate impact of your work.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

solutions engineeringtechnical supporttroubleshootingcustom configurationsproduction codeenterprise infrastructureidentity systemssecurity toolingcustomer implementationstechnical deep dives

Soft Skills

credibility establishmentcustomer-facing workhandling ambiguitycommunicationproblem-solvingtechnical expertiseescalation managementcollaborationadaptabilitysales cycle engagement

Certifications

CS degree