Senior Analyst, Benefits

The J.M. Smucker Co.

Senior Analyst, Benefits at Smucker leading HR and vendor systems for benefits administration. Requires strong analytical skills and expertise in HR systems and compliance.

Posted 5/15/2026full-timeOrrville • Ohio • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Lead, implement, and maintain internal HR and external vendor systems and processes
Manage and perform all required day-to-day administration work in compliance with applicable laws and regulations
Ensure high quality, accuracy, and customer service
Administer the Company’s Health & Welfare Plans based on current plan designs, policies, established procedures and in accordance with applicable laws and regulations
Develop and apply expert-level knowledge of Workday and other HR systems
Oversee and monitor the integrations (file transfers) between internal HR and external vendor systems
Partner with HRIS to design, enhance, and implement systems and reporting
Complete census reports, government filings, and other reporting requests as required
Lead, develop, and execute complex functional and regression test plans and test scripts
Deliver training and guidance to the HR HOME Contact Center and HR managers
Analyze and resolve complex and sensitive participant cases and inquiries
Deliver exceptional customer service to internal and external stakeholders
Perform and lead special projects including process improvements, system automation, annual audits, compliance activities, and testing of systems features and functionality

Requirements

What you’ll need

Bachelor’s Degree in related field
4+ years of experience in benefits administration or an equivalent combination of experience, education, and demonstrated capability
4+ years of experience working in HR systems
Strong analytical and problem-solving skills
Strong attention to detail
Excellent verbal and written communication skills
Demonstrated ability to manage workloads, and competing priorities
Demonstrated ability to work under pressure, multi-task, and meet deadlines
Demonstrated ability to maintain a high degree of confidentiality and sensitivity to compliance-related matters
Demonstrated ability to interact and support all levels of management
Experience with Workday or other HR/Benefits systems

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

benefits administrationHR systemsdata analysisregression testingfunctional testingreportingsystem automationcompliance activitiescensus reportingfile transfers

Soft Skills

analytical skillsproblem-solving skillsattention to detailverbal communicationwritten communicationworkload managementmulti-taskingdeadline managementconfidentialityinterpersonal skills

Certifications

Bachelor’s Degree