The J.M. Smucker Co.

Manager, Quality Systems

The J.M. Smucker Co.

full-time

Posted on:

Origin:  • 🇺🇸 United States • Ohio

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Job Level

Mid-LevelSenior

About the role

  • Maintain and manage the Quality Management System (QMS) and related databases (ATS, CAPA, Hold, Quality Docs)
  • Write, update, and review quality documents, procedures, policies and business processes to ensure compliance with regulations and certifications (FSMA, BRCGS, GFSI)
  • Serve as owner/administrator for ETQ Document Control Reviewer, QA Portal SharePoint site, Site Bioterrorism Registrations, Corporate QAKE, Corporate Quality Scorecard
  • Assist in managing quality software system platforms, perform administrative tasks, maintenance, and troubleshooting
  • Manage and develop direct report responsible for sales support of customer complaints, requests and shelf-life extensions
  • Back-up lead for corporate crisis team and member of corporate food defense team
  • Support and participate in the Corporate QA audit team in Smucker facilities
  • Coordinate PCQI course offerings with Smucker PCQI lead instructors
  • Member of Corporate Quality Pillar team and support monthly QA Pillar/QA Manager calls
  • Travel to support plant issues as needed (up to 15% annually)

Requirements

  • A bachelor's degree
  • 5 years of progressive quality and food safety experience
  • 2 years of experience in manufacturing environment
  • Demonstrated experience leading others (project teams or people manager)
  • Demonstrated high level of organizational skills and ability
  • Strong knowledge of quality assurance, food manufacturing, packaging, processing and distribution
  • Knowledge of USDA HACCP, FDA FSMA, ready-to-eat (RTE)/not-ready-to-eat (nRTE) regulations
  • Knowledge of GFSI (BRCGS)
  • Proven ability to develop written tools, policies, SOPs
  • Demonstrated ability with continuous improvement
  • Technical knowledge of FDA regulations (cGMPs, FSMA, Allergens)
  • Experience with quality software platforms (ETQ, CAPA, ATS, SharePoint, QA Portal)
  • Strong quantitative and qualitative assessment skills and critical thinking
  • Comfortable navigating change and taking initiative