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Senior Benefits Analyst
The Investment Diversity Exchange (TIDE)Senior Benefits Analyst administering health, welfare, and retirement programs for Tides, a nonprofit advancing social justice. Managing compliance, billing, vendors, leave, and retirement operations for approximately 800 U.S.-based employees.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expert knowledge of ACA, ERISA, HIPAA, COBRA, FMLA, and ADA regulations while managing benefits administration, vendor relationships, and compliance execution. Proficient in ADP Workforce Now and advanced Excel for reporting and data analysis.
Highest-signal resume keywords
Expert Knowledge Of ACA RegulationsAdvanced ADP Workforce Now Proficiency403(b) And 457 Plan AdministrationVendor Management SkillsFinancial Acumen In Billing Reconciliation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Benefits AdministrationBilling ReconciliationCompliance ExecutionData AnalysisInvoice ProcessingLeave Of Absence ManagementWorkers' Compensation OversightEligibility TrackingAudit DocumentationCross-Departmental Coordination
Soft Skills
Strong Communication SkillsProblem-Solving AbilitiesOrganizational Skills
Tools & Technologies
ADP Workforce NowExcelSharePoint
Certifications & Qualifications
CEBSCBPPHRSPHRNAPA CredentialASPPA Credential
Industry Keywords
Nonprofit OrganizationMulti-State OrganizationIRS ComplianceDOL ComplianceOSHA Compliance
About the role
Key responsibilities & impact- Administer medical, dental, vision, life, disability, FSA/HSA, voluntary, and COBRA benefits
- Manage enrollments, qualifying life event changes, terminations, eligibility tracking, new-hire education, offboarding, and open enrollment
- Audit enrollment and eligibility data and resolve discrepancies with vendors, carriers, and internal stakeholders
- Manage the benefits inbox and serve as an escalated contact for complex inquiries
- Own carrier billing, reconcile adjustments and eligibility mismatches, process invoices and payments, and maintain audit documentation
- Partner with HR systems and Finance on billing and reconciliation automation
- Serve as the primary vendor and carrier liaison and support renewals, service reviews, implementations, and migrations
- Oversee leave of absence, Paid Family Leave, and workers’ compensation processes
- Maintain OSHA logs, compliance, required postings, and benefits/payroll alignment
- Administer 403(b) and 457 plans, including enrollments, contributions, loans, withdrawals, distributions, and rollovers
- Reconcile retirement contributions and coordinate Form 5500, nondiscrimination testing, RMDs, plan audits, and participant notices
- Ensure compliance with ACA, ERISA, HIPAA, COBRA, FMLA, ADA, and state PFL laws
- Prepare biweekly benefits reports and maintain ADP/SharePoint records for audits and regulatory reviews
- Operate autonomously on vendor relationships, billing reconciliation, and compliance execution while escalating strategy and budget decisions to the Total Rewards Director
Requirements
What you’ll need- Expert knowledge of ACA, ERISA, HIPAA, COBRA, FMLA, ADA, and state PFL regulations
- Working knowledge of 403(b) and 457 plan administration, IRS/DOL compliance, and record-keeper operations
- Financial acumen in billing reconciliation, invoice processing, and cross-departmental coordination
- Advanced ADP Workforce Now proficiency, including benefits module and reporting
- Advanced Excel skills, including complex formulas, pivot tables, VLOOKUPs, and ad hoc reporting
- Experience overseeing workers’ compensation and leave of absence processes, including vendor liaison work
- Strong vendor management skills
- 5–7 years of progressive benefits/HR administration experience
- 403(b) and/or 457 retirement plan administration required
- Workers’ compensation and leave of absence oversight required
- Bachelor’s degree in HR, Business, or a related field; equivalent experience accepted
- 3+ years of ADP Workforce Now experience strongly preferred
- Nonprofit or multi-state organization background strongly preferred
- CEBS, CBP, PHR, or SPHR certification a plus
- NAPA or ASPPA retirement credential a plus
- Payroll/accounting familiarity a plus
- Ability to work in the United States and be legally authorized to do so