Senior Manager, Fund Administration

The Investment Diversity Exchange (TIDE)

Senior Manager responsible for fund administration, supporting donor services and compliance in a nonprofit environment. Leading and developing a team while ensuring partner satisfaction and regulatory adherence.

Posted 5/27/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $112,400 - $168,600 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

fund administrationdonor servicesphilanthropic operationsgrants processingfund maintenanceproject leadershiptechnical leadership

Soft Skills

relationship managementpartner satisfactionteam developmentcollaborationissue resolutionjudgmentdiscretion

Tools & Technologies

CRMsproductivity tools

Industry Keywords

DAFCAFSEFportfolio managementservice metrics

About the role

Key responsibilities & impact

Serve as the relationship lead for a portfolio ensuring high-quality stewardship and partner satisfaction
Manage portfolio "health" through engagement monitoring, service metrics, and proactive issue resolution
Lead and develop a team of Fund Administrators delivering support with grants processing and fund maintenance
Work collaboratively to improve fund administration workflows
Provide escalation support for complex partner needs with sound judgment and discretion

Requirements

What you’ll need

7 years experience in fund administration, donor services, or philanthropic operations with a bachelor's degree, or 9 years without a degree
3 years experience in supervisory, project, or technical leadership capacity
Proficiency with CRMs and productivity tools
Experience supporting DAF/CAF/SEF administration preferred

Benefits

Comp & perks

Competitive compensation package
Commitment to pay equity
401(k) matching