The Institute of Internal Auditors Inc.

Manager

• Provide guidance and support to chapter leaders in developing and implementing their strategies, programs, and events.
• Work with chapters to set and achieve goals, increase certifications and membership growth and retention, and ensure alignment with the organization's mission and standards.
• Will require occasional in-person chapter visits, setting up and managing event registrations, and taking comprehensive meeting minutes.
• Cultivate strong relationships with chapter leaders, volunteers, and community partners to foster collaboration and engagement within the local community.
• Facilitate effective communication between HQ and chapters, ensuring they receive the necessary resources, updates, and information.
• Collaborate with subject matter experts to create training resources to support continuous learning and development while ensuring content aligns with organizational goals.
• Organize training sessions, workshops, and resources to empower chapter leaders and volunteers with the skills and knowledge to be successful.
• Collaborate with chapter leaders to plan and execute chapter events and initiatives seamlessly.
• Utilize event management tools to streamline coordination processes and enhance efficiency.
• Ensure that all events align with the organization's mission, values, and specific objectives.
• Maintain accurate records and track performance metrics of chapter activities, including events, initiatives, and volunteer involvement to assess the effectiveness of chapter engagement strategies.
• Implement systematic processes for collecting feedback from chapter leaders, volunteers, and members.
• Provide regular reports to the Manager of Chapter Engagement, offering insights into key trends while identifying strengths and areas for improvement.

Associate Manager, Chapter Engagement