Onboarding & Training Coordinator

The Indigo Road Hospitality Group

Onboarding & Training Coordinator facilitating training operations and onboarding in the hospitality sector. Collaborating with various teams to ensure effective training and compliance.

Posted 7/28/2026full-timeCharleston • South Carolina • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in onboarding training, compliance with employment laws, and effective communication within HR processes. Proficient in organizing training logistics and maintaining accurate records to support leadership development and team alignment.

Highest-signal resume keywords

Onboarding TrainingCompliance With Employment LawsMicrosoft Office ExperienceAttention To DetailStrong Verbal And Written Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Onboarding ProcessTraining CoordinationRecord KeepingProofreadingLogistics Management

Soft Skills

Organizational SkillsDependabilityFollow-UpTime Management

Tools & Technologies

PaylocityOpen Table

Industry Keywords

HospitalityAdministrative SupportLeadership DevelopmentTraining Sessions

About the role

Key responsibilities & impact

Lead onboarding training sessions helping to train and communicate all standards with new leaders and administrators.
Assist in the completion of hourly onboarding for all current and new locations.
Train and supervise team members on onboarding process.
Act as a key point of communication to help ensure alignment, organization, and follow-through throughout the onboarding process.
Create and distribute announcements to welcome new managers to the company and for recent manager promotions.
Retain historical HR records by filing and keeping past and current records in Paylocity.
Participate in weekly HR Department meeting.
Maintain compliance with federal, state and local employment laws and regulations.
Assist with various HR tasks and projects as needed.
Coordinate all logistics for onsite training refreshers, and "Train the Trainer" programs
Maintain training calendars for company-wide initiatives, including onboarding, leadership development, and continued education
Distribute training outlines and manuals to managers prior to sessions
Organize class materials, track attendance, and follow up with participants and instructors
Schedule and facilitate bi-monthly foundational leadership classes at the Charleston home office, including managing room bookings, calendars, binders, lunch, and supplies
Organize weekly virtual training sessions, sending reminders, managing calendar invites, and tracking attendance
Proofread and maintain accurate training documents and materials with a sharp eye for detail
Assist in organizing travel logistics for in-person trainings and coordinate with the executive assistant for communication across teams

Requirements

What you’ll need

2+ years in hospitality or administrative support preferred
Based in Charleston, SC and available to work from the home office
Ability to travel for all new location openings.
Experience with Microsoft Office
Familiarity with Open Table or restaurant operations
High attention to detail and organization
Strong verbal and written communicator with a passion for proofreading and accuracy
Naturally organized and dependable—you know how to follow up, follow through, and manage timelines
Must be able to work in a fast paced, growing company culture environment.

Benefits

Comp & perks

Competitive Compensation: Competitive base pay and PTO benefits after 90 days.
Health & Wellness : Comprehensive health insurance coverage, including medical, dental, vision, and more.
Financial Planning : Access to a 401K plan with a 50% match on your first 6% investment, along with Roth options.
Home Loan Program : We offer a zero-interest housing loan program to help you achieve your dream of home ownership.
Employee Discounts: Enjoy discounts at our 15 restaurant concepts and growing boutique hotels division.
Family Time : Benefit from 4 weeks of PTO for maternity/paternity leave.