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Multi Asset Protection Manager
The Home DepotDistrict Asset Protection Manager at Home Depot teaching and training associates to mitigate theft and fraud. Driving core programs and strategies for operational excellence, safety, and compliance.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Asset Protection initiatives, including theft prevention, safety culture promotion, and internal investigations. Proficient in managing multi-unit retail operations and collaborating with law enforcement to mitigate shrinkage and enhance security measures.
Highest-signal resume keywords
3+ Years Multi-Unit Retail AP ExperienceLPC/LPQ CertificationInternal Investigations ConductingUtilization of Physical Security SystemsCollaboration with Cross-Functional Teams
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Theft PreventionShrink MitigationPerformance ManagementCase Management System EntryException-Based ReportingSafety Initiative PromotionTheft Trend AnalysisOperational Shrink ReviewInterview ConductingMerchandise Protection Standards
Soft Skills
Excellent Written CommunicationExcellent Verbal CommunicationNegotiation SkillsConflict ResolutionTeam Leadership
Tools & Technologies
Microsoft Office SuiteMicrosoft PowerPointCCTV SystemsAlarm SystemsAP Performance Hub
Certifications & Qualifications
LPC CertificationLPQ Certification
Industry Keywords
Asset ProtectionOrganized Retail CrimeSafety CultureTheft/Fraud InitiativesGovernment Relations
About the role
Key responsibilities & impact- Teach, coach, and train associates to ensure the effective execution of core Asset Protection initiatives
- Drive execution of the Merchandise Protection Standards (MPS), Pick Ticket, and Lockup programs
- Review Front End Accuracy standards to include Accuracy/Theft and Fraud initiatives and G.E.T initiatives
- Ensure stores are driving a safety culture by promoting safety initiatives
- Teach, coach, and train store leadership and associates on theft/fraud, operational shrink and shrink mitigation initiatives
- Build relations and engage with Government Relations and Law Enforcement for localized support
- Perform timely entry of internal cases into the case management system in accordance with AP Policy
- Review available resources to identify key theft trends by class and SKU for internal and external theft and create solutions
- Conduct timely interviews for internal theft cases identified by MAPM or Central Investigations Team (CIT)
- Daily, weekly, and monthly review of business practices, exception base reporting, theft portal, and AP Performance Hub
- Review and analyze shrink performance within the district and by store location
- Make hiring decisions and take disciplinary action including termination
- Conduct performance reviews, utilize performance management to address performance opportunities.
- Coach and train associates on proper safety behaviors and environmental/regulatory processes.
Requirements
What you’ll need- Must be 18 years of age or older
- Must be legally permitted to work in the United States
- Working knowledge of Microsoft Office Suite
- Working knowledge of presentation software (e.g., Microsoft PowerPoint)
- Demonstrated ability to collaborate and work effectively with cross-functional teams
- Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
- Excellent written and verbal communication skills
- Licensure/certification to comply and requirement that varies by location
- 3+ years of multi-unit retail AP experience
- Lead a team with a focus of external/internal theft
- Conducting internal investigations to include interviews
- Organized Retail Crime elements and law enforcement partnerships
- Utilization/management of physical security and investigations systems (CCTV, Alarm, Exception-Based Reporting)
- LPC/LPQ Certification
- Be able to work a flexible retail schedule, position includes supporting multi-store locations.
Benefits
Comp & perks- Comfortable indoor working environment
- Opportunity for career advancement