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The Home Depot

Inside Sales Supervisor

The Home Depot

Contact Center Supervisor for The Home Depot managing teams of customer service associates. Ensuring quality interactions and building customer relationships while meeting performance goals.

Posted 6/17/2026full-timeRemote • Pennsylvania • 🇺🇸 United StatesJunior💰 $60,500 - $96,500 per yearWebsite

Tech Stack

Tools & technologies
Tableau

About the role

Key responsibilities & impact
  • Lead and coach assigned team to assure quality customer interaction.
  • Build and retain customer relationships for timely delivery of services.
  • Supervise team performance and manage personnel issues.
  • Recruit, hire, train, and manage customer service associates.
  • Communicate effectively with all stakeholders.

Requirements

What you’ll need
  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.
  • 1+ year of previous leadership experience.
  • Working knowledge of Microsoft Office Suite.
  • Working knowledge of Tableau.
  • Working knowledge of presentation software (e.g., Microsoft PowerPoint).
  • Working knowledge of HRIS software (e.g., IBM Kenexa, PeopleFluent, Tesseract).

Benefits

Comp & perks
  • Health insurance
  • 401(k) matching
  • Paid time off
  • Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
leadership experienceMicrosoft Office SuiteTableaupresentation softwareHRIS software
Soft Skills
customer interactioncustomer relationshipsteam performance supervisioncommunication