Inside Sales Representative Supervisor

The Home Depot

Contact Center Supervisor leading customer service associates to achieve department goals and enhance customer relationships at Home Depot. Ensures operational efficiency and team engagement while fostering a positive work environment.

Posted 6/10/2026full-timeRemote • Illinois • 🇺🇸 United StatesJunior💰 $70,000 - $80,000 per yearWebsite

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

The Contact Center Supervisor leads and coaches assigned team in a manner that assures quality customer interaction.
Contributes to the overall success and profitability of the contact center.
Responsible for recruiting, hiring, training, and managing customer service associates.

Requirements

What you’ll need

Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Working knowledge of Microsoft Office Suite
Working knowledge of Tableau
Working knowledge of presentation software (e.g., Microsoft PowerPoint)
Working knowledge of HRIS software (e.g., IBM Kenexa, PeopleFluent, Tesseract)
1+ year of previous leadership experience

Benefits

Comp & perks

Health insurance
Paid time off
Professional development

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Microsoft Office SuiteTableaupresentation softwareHRIS softwareIBM KenexaPeopleFluentTesseract

Soft Skills

leadershipcoachingcustomer interactionrecruitinghiringtrainingmanagement